What happens if I am not available to receive my DPD delivery?
If a recipient is not available to receive their DPD delivery, the courier typically follows a specific protocol. Initially, the delivery driver will make an attempt to deliver the parcel at the designated address. If no one is available to accept the package, the driver may leave a delivery note outlining the details of the attempt. This note usually provides information on how to reschedule the delivery or may inform the recipient of the nearest collection point where the parcel can be picked up.
In some cases, DPD may attempt to deliver the parcel again on the next working day or according to a specified schedule. The recipient might also have the option to arrange for the parcel to be delivered to a different address or to a safe place if such options are available during the online delivery process. It is advisable for recipients to check their current DPD webpage for specific policies and procedures related to missed deliveries and additional options that may be available to them.

Answered Jun 15, 2025
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