Can I redirect my DPD delivery to a different address?

Asked 2 years ago
Yes, DPD does allow customers to redirect their deliveries to a different address, but the specific process can vary based on the options available for your shipment. Typically, this can be done through the DPD website or mobile app, where you can access your tracking information. When a delivery is scheduled, you may receive a notification that allows you to change your delivery instructions. It is important to note that the ability to redirect a parcel may depend on the current status of the delivery and the service level selected by the sender. If the parcel is already out for delivery, the option to redirect may not be available. For the most accurate and up-to-date information regarding address redirection for a specific shipment, it is best to visit the DPD website. There, you will find detailed guidance and any necessary steps to initiate this process.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 15, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact DPD?

If you need to talk to DPD customer service, now that you have the answers that you needed, click the button below.
Contact DPD

DPD

Find a list of many popular DPD questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
DPD Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!