Can I return or exchange my Moissanite jewelry?

Charles & Colvard, Ltd. has a return and exchange policy for their Moissanite jewelry that allows customers to return items within thirty days from the date of purchase. This policy provides customers the opportunity to inspect their purchase and ensure satisfaction. If a customer decides to return or exchange their jewelry, it must be in its original condition and packaging, with all accompanying documents. This includes the authenticity certificate and any other included materials. It is advisable for customers to review the specific guidelines and requirements outlined in the return policy on the Charles & Colvard website. For those who wish to initiate a return or exchange, they can typically find the necessary steps and any additional details online. Customers should also consider that items that have been altered, resized, or damaged may not be eligible for return. For the most accurate information and current policies, visiting the official website can provide direct guidance.