Will I receive a refund or store credit for my return?

Asked 2 years ago
Brookstone typically provides customers with the option for a refund or store credit when processing returns, but the specific outcome may depend on several factors such as the condition of the item, the method of purchase, and the store's return policy. If an item is returned in its original condition with all packaging and receipts included, customers often are eligible for a full refund to the original payment method. However, if the return is initiated after a certain period or the item is opened and used, store credit may be offered instead. It is always best to refer to the return policy outlined on the current web page for Brookstone for the most accurate and up-to-date information regarding returns. This policy will provide detailed guidance tailored to different situations, including any timelines and eligibility requirements that need to be met for a refund or store credit.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 28, 2025

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