What is the process for returning a gift?

Returning a gift to Brookstone generally involves a few straightforward steps to ensure a smooth process. First, the recipient should locate the purchase receipt or any gift receipt that may have been included with the item. This document typically contains important details such as the order number, which will facilitate the return process. Next, the recipient should examine the specific return policy for the item. Brookstone usually has a set time frame for returns, commonly around thirty days from the date of purchase, but it is essential to check the current policy on brookstone.com as it may vary by product category. The item should be in its original packaging and in a new, unused condition to qualify for a return. If the recipient is unable to visit a physical store, they may opt for a mail return. It is advisable to securely package the item and include the receipt, then send it back to the designated address provided on the website. Lastly, it may be prudent to keep tracking information for any mail returns until confirmation is received that the return has been processed. For the most up-to-date information, including address details, a visit to brookstone.com is recommended.