Do I need a receipt to return an item?

Asked 2 years ago
Generally, Brookstone requires a receipt or proof of purchase to process returns. This documentation helps verify the transaction and ensure that customers receive the correct refund or exchange. If a receipt is not available, Brookstone may still accept the return under certain circumstances, but this may depend on the specific store policy or the terms of the sale. It is worth noting that items returned without a receipt may be subject to store credit or exchange only, rather than a cash refund. For detailed information about the return policy, including any potential exceptions, it is best to check the current returns section on the Brookstone website. This will provide the most accurate and up-to-date information regarding returns and exchanges.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 28, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Brookstone?

If you need to call Brookstone customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Brookstone

Brookstone

Find a list of many popular Brookstone questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call BrookstoneBrookstone Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!