How Do I Recover a Lost Password or Pin for My Boost Mobile Account?

In a nutshell: If you forget your Boost Mobile password or PIN, recovery procedures differ for each. Your password is for account access, while your 4-digit PIN is for security, and your 6-digit PIN is for transferring accounts. To recover a password, you can use the Boost Mobile app or the website by selecting "Forgot

Introduction

With all the passwords and PINs you have to memorize, it can be easy to forget some. If you forgot your Boost Mobile password or PIN then you will need to recover it. However, your Boost Mobile password is different from either of your Boost Mobile PINs, and each of them requires a different procedure to recover.

What You'll Need

Your password is what you use to sign in to your Boost Mobile account.Your 4 digit PIN is used for security and identity verification.Your 6 digit PIN is used for transferring your Boost Mobile account to another carrier.If you are calling the Boost Mobile customer service center for help recovering your password or one of your PINs, have all of your account information handy so you can verify your identity.If you not only need to recover your password but also your username, use the Boost Mobile app. There, use the "Recover username" option you see after tapping on the Sign In button.

Click on the sign in button in the upper right hand corner of the Boost Mobile screen.

This will allow you to recover your password.
If you want to recover your 6 digit PIN, skip to step 6.
If you want to recover your 4 digit PIN, skip to step 13.

How Do I Recover a Lost Password or Pin for My Boost Mobile Account? (Step 1)

Enter your username in the text field provided.

How Do I Recover a Lost Password or Pin for My Boost Mobile Account? (Step 2)

Click on the Forgot Password option.

Check the email associated with your Boost Mobile account for the password recovery email.

If you do not receive it, check your Spam folder.

Follow the prompts to reset your password.

Skip the remaining steps.

Open the Boost Mobile app.

Go to your Profile page.

Tap on Account Settings.

How Do I Recover a Lost Password or Pin for My Boost Mobile Account? (Step 8)

Tap on Reset 6-Digit PIN under the Security header.

How Do I Recover a Lost Password or Pin for My Boost Mobile Account? (Step 9)

Reset your PIN.

Check your text messages for a verification code.

Enter the code and follow the prompts to complete recovery of your PIN.

Skip the remaining steps.

Go to your Boost Mobile account page online.

Click on the Settings option.

Find your 4 digit PIN.

It's located under Account Security.
If you haven't set up your 4 digit PIN before, you can set it up from here at this time.

Conclusion

Recovering your Boost Mobile password or either of your PINs should be a relatively simple and straightforward process. However, if anything goes wrong, you can always call a Boost Mobile customer service representative for help. You can even just skip all of the steps above and call one straightaway to recover your password or either of your PINs by phone. The Boost Mobile customer service center is open Monday through Friday from 4:00 am to 8:00 pm PST and on Saturday and Sunday from 4:00 am to 7:00 pm PST.

Why does GetHuman Write How-to Guides for Boost Mobile Problems?

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