How Do I Change Primary Contact for My Boost Mobile Account?

In a nutshell: Changing the primary contact on a Boost Mobile account can often be done online, though some situations may require direct communication with customer support. To initiate this process, visit the Boost Mobile website, navigate to the support section, and look for "Account Management" to find relevant options. If online

Introduction

There are several reasons why someone with Boost Mobile might want to change the primary contact on their account. You may be able to do it online, or it might require speaking with a representative for more information. The following can help you determine whether it's possible and, if so, how to start the process.

What You'll Need

Reason why you want to change the primary contactNew primary contact information

Go to the Boost Mobile Website

Visit the Boost Mobile website.

How Do I Change Primary Contact for My Boost Mobile Account? (Step 1)

Locate the Boost Mobile Menu

Find the Boost Mobile menu. You'll see it in the upper-right corner of the Boost Mobile website, represented by three black stacked horizontal lines.

Open the Boost Mobile Menu

Click on the three black horizontal lines in the upper-right corner of the Boost Mobile website. Doing so will open the menu.

How Do I Change Primary Contact for My Boost Mobile Account? (Step 3)

Find the "Support" Line

Locate the "Support" line. It's toward the bottom of the Boost Mobile menu.

Visit the "Boost Mobile Support" Page

Click on the "Support" line. This will direct you to the support page, which features "Boost Mobile Support" in yellow letters at the top.

How Do I Change Primary Contact for My Boost Mobile Account? (Step 5)

Locate the "Account Management" Section

Scroll down on the Boost Mobile support page until you find the section that says "Account Management." It's approximately halfway down the page.

How Do I Change Primary Contact for My Boost Mobile Account? (Step 6)

Go to the "Manage Your Account" Page

The "Account Management" section features three links, followed by a black-and-white button labeled "Manage Your Account." Click on this black-and-white button. This will take you to the "Manage Your Account" page.

How Do I Change Primary Contact for My Boost Mobile Account? (Step 7)

Read the Page

Review the "Manage Your Account" page. It provides different types of information, including which details you can update.

Try the Recommendations

Attempt the recommendations on the Boost Mobile "Manage Your Account" page to try to change the primary contact on your account. If you're unable to make the changes, please move on to the next step.

Contact Boost Mobile Customer Support

If you're unable to change the primary contact on your Boost Mobile account, it's a good idea to contact Boost Mobile customer support for assistance. They can advise you if it's possible to make the change.

Put yourself in a position to speak with the representative while also following along with their instructions. For example, put them on speakerphone and access your account from your laptop.

They may ask you why you want to change the primary contact on your Boost Mobile account, so prepare your answer just in case. You should also have the details available for the new primary contact. It's even better if they're present with you so they can give the representative permission for the change.

Conclusion

If you want to switch the primary contact for your Boost Mobile account, it's ideal to do so as soon as possible. This can ensure the change is in place before your next billing cycle starts.

Why does GetHuman Write How-to Guides for Boost Mobile Problems?

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