Can I switch therapists if I'm not satisfied?

Asked 2 years ago
Yes, BetterHelp allows users to switch therapists if they are not satisfied with their current match. It is important to find a therapist who aligns with your needs and preferences, as the therapeutic relationship plays a crucial role in the success of therapy. If you feel that your therapist may not be the right fit for you, BetterHelp provides the option to change therapists easily. This process typically involves logging into your account and selecting a new therapist from the available options. It is recommended to take the time to review different therapist profiles to find someone who resonates with you. For specific guidance on making this switch, individuals can refer to the resources and support available on the BetterHelp website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 19, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact BetterHelp.com?

If you need to talk to BetterHelp.com customer service, now that you have the answers that you needed, click the button below.
Contact BetterHelp.com

BetterHelp.com

Find a list of many popular BetterHelp.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
BetterHelp.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!