AMERCO Customer FAQ

Renting a truck from AMERCO, commonly known as U-Haul, involves meeting a few important requirements. First, an individual must be Furthermore, renters are generally required to provide a credit or debit card for payment and a deposit may be required at the time of rental. It is important to note that the rental process may also include some form of insurance, which can often be purchased through AMERCO for extra peace of mind. Lastly, it is advisable for potential renters to check the specific terms and conditions associated with the rental agreement, as requirements may vary based on location and the type of vehicle being rented. For more specific details or any updates on policies, reviewing the relevant web page may provide additional information....

The age restriction for renting a truck from AMERCO, which operates under the U-Haul brand, typically requires renters to be at least...

When renting a truck with AMERCO, also known as U-Haul, it is important to understand that insurance is a key consideration. While...

The cost of renting a truck from AMERCO, commonly known under the brand name U-Haul, can vary depending on several factors. These factors Typically, customers may find that the base rate for a local rental is determined by the size of the truck and the duration of the rental period. For one-way rentals, the pricing may also include a mileage charge in addition to the base rate. It is important to note that while the base price can give an initial estimate, additional fees and services can significantly affect the total cost. For the most accurate and up-to-date pricing, it is advisable to visit the official U-Haul website. There, customers can enter their specific rental details, such as the pickup location, rental duration, and any additional services they may need. This will help in obtaining a comprehensive quote that reflects the total cost of the truck rental from AMERCO....

When renting a truck from AMERCO, also known as U-Haul, customers should be aware that there are several potential fees and charges Other possible fees include those for equipment rentals, such as moving blankets, dollies, or towing equipment, which can add to the overall cost. There may also be charges for any damage to the truck during the rental period, as well as convenience fees for additional services like one-way rentals. It is advisable for customers to review all terms and conditions carefully during the booking process to understand the total expected cost. To get the most accurate and up-to-date information on fees, customers can visit the official U-Haul website, where all applicable charges are typically detailed....

The cancellation policy for truck rentals at AMERCO typically allows customers to cancel their reservations without incurring any fees,...

Yes, it is possible to modify or extend a truck rental reservation with AMERCO. The company offers a variety of options for customers For those looking to extend their rental period, AMERCO usually allows customers to do so, depending on availability. However, it is important to note that additional charges may apply for extending the rental duration. To manage rental changes efficiently and receive the most accurate and up-to-date information, it is advisable to check the current web page relevant to reservations. This page will provide guidance on how to make modifications or extensions....

AMERCO, which operates the U-Haul brand, typically requires a valid credit card for truck rentals as part of their policy to secure...

AMERCO provides several insurance options for customers renting trucks. The available coverage types are designed to offer protection Another option is the Personal Accident and Injury Protection, which offers coverage for medical expenses that may arise from an accident while operating the rented vehicle. This is especially beneficial for customers who want to ensure that they have access to medical assistance in the event of an unforeseen situation. Additionally, AMERCO provides coverage for personal property, protecting items inside the rented truck during transportation. This can be a valuable option for individuals moving household goods or valuable items. For exact details, including coverage limits and exclusions, it is advisable for customers to carefully review the terms provided during the rental process. Customers can also find more specific information by visiting the U-Haul website, where they can see the current options and associated details....

Yes, additional drivers can generally be added to a rental agreement with AMERCO's U-Haul. It is important to note that all drivers To ensure a seamless process, it is advisable to add any additional drivers at the time of rental pickup. This helps avoid complications later. Potential customers can find more detailed information about the terms and conditions regarding additional drivers by visiting U-Haul's official website....

Yes, with AMERCO, customers typically have the option to drop off their rental trucks at a different location from where they picked Customers should carefully review their rental agreement for specific terms related to drop-off locations and any potential extra charges. If additional information or clarification is needed, customers might want to visit AMERCO's official website to check the current policies or find relevant contact information. This way, one can ensure they have the most accurate and updated details for their unique situation....

Yes, AMERCO, which operates under the U-Haul brand, typically offers a 24-hour roadside assistance program that is available with their...

When renting a truck from AMERCO, fuel charges are typically based on the amount of fuel that is used during the rental period. AMERCO Fuel charges can vary depending on the location and the specific terms of the rental agreement. Often, the charge may include a flat fee for each gallon of fuel needed to fill the tank, which could be significantly higher than the local pump price. Therefore, it is generally more cost-effective for customers to refuel the vehicle to the original fuel level before returning it. Additionally, customers may want to check the rental agreement for any specific policies regarding fuel charges, as there could be variations in how fuel is handled depending on the rental location or type of vehicle. To get the most current information, it would be advisable to check the details on the official AMERCO website or the rental agreement provided at the time of rental....

AMERCO, which operates under the well-known U-Haul brand, has established specific policies regarding the towing of trailers and vehicles When towing with a U-Haul truck, renters must ensure they use the appropriate towing equipment. This typically includes a tow hitch and necessary safety chains, which are often included when renting a trailer. It is also important to adhere to local laws and regulations regarding towing, as these can vary by state. Before renting a truck for towing, customers are encouraged to consult the official U-Haul website, where they can find detailed information about specific truck models, their towing capacities, and any additional rental requirements or recommendations. This ensures a safe and efficient towing experience....

If a customer returns a U-Haul truck late, they may face additional charges according to the rental agreement. U-Haul typically charges...

When it comes to truck rentals with AMERCO, the mileage policy can vary depending on the type of rental and the distance of the move. For one-way rentals, customers usually pay a flat rate that covers the truck rental and a set number of miles. It is advisable for customers to check the specific terms of their rental agreement to understand any limits and charges that may apply to mileage. If you want detailed information regarding a specific rental situation, it may be beneficial to look on the official AMERCO website for the current policies or contact their customer service for additional clarity....

AMERCO, operating under the U-Haul brand, offers a diverse range of vehicles tailored to meet various moving needs. One of the most In addition to trucks and cargo vans, U-Haul also offers pickup trucks, which are perfect for transporting smaller loads or carrying equipment. Trailer rentals are another option, available in various sizes, suitable for towing behind personal vehicles. This flexibility allows customers with different hauling needs to find the right vehicle for their specific circumstances. AMERCO takes pride in maintaining its fleet, ensuring that all vehicles are safe and reliable. Each rental comes with options for added features, such as towing capability and loading ramps, to enhance convenience. For further details on specific vehicle types, sizes, and availability, the U-Haul website is a helpful resource to explore the current offerings and find the perfect rental vehicle for your needs....