Updated

iThemes Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access iThemes customer support.

iThemes's Best Contact Information

Q:

How do I contact iThemes customer service?

A:iThemes does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact iThemes starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does iThemes offer 24 hour customer service?

A:Not by phone. Below is a list of customer service channels and hours.

How to contact iThemes Customer Service

There are other ways to contact iThemes customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

ithemes.com - Customer Service
Online customer service support
Mon-Fri 8am-5pm CST
As a last, sometimes only, resort- iThemes customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with iThemes?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with iThemes, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is iThemes?

iThemes is a leading provider of WordPress themes, plugins, and services for website owners and developers. It offers a range of high-quality products designed to enhance the functionality and security of WordPress websites. Whether you are a beginner or an experienced developer, iThemes provides easy-to-use tools that can help you create, customize, and manage your WordPress site efficiently. With a wide variety of themes available, you can find a design that suits your specific needs and style. iThemes plugins offer additional features and functionality, enabling you to extend the capabilities of your WordPress site easily. Furthermore, iThemes offers services such as website backup and security, ensuring the protection and peace of mind for your online presence. With years of experience and a dedicated support team, iThemes is a trusted resource for WordPress users seeking to optimize their website performance.

What products does iThemes offer?

iThemes offers a wide range of products to empower and protect websites. Their product lineup includes WordPress themes, plugins, and services. With their well-crafted WordPress themes, users can easily create stunning and professional websites tailored to their needs. The plugins offered by iThemes cover various functionalities such as backups, security, performance optimization, and e-commerce. These plugins are designed to enhance the functionality of WordPress websites and provide reliable security measures. Additionally, iThemes also offers services like professional WordPress hosting and WordPress Security Grade Reports. Their products and services are built with a focus on simplicity, security, and performance, enabling users to efficiently manage and safeguard their websites. With iThemes, users have access to a comprehensive suite of tools and solutions for a successful and protected online presence.

What are the system requirements for iThemes products?

The system requirements for iThemes products are minimal and should be met by most modern hosting providers. For WordPress themes and plugins, you need to have the latest version of WordPress (or at least version 4.5) installed on your server. Additionally, PHP version 7.2 or later is required for optimal performance and security. Your server should also have MySQL version 5.6 or later. Support for the latest versions of commonly used web browsers like Chrome, Firefox, Safari, and Internet Explorer (version 11 or later) is recommended for optimal user experience. Overall, iThemes products are designed to be compatible with widely used platforms and technologies, ensuring smooth functionality and ease of use for users.

Top iThemes customer problems and solutions

Click the link above to get answers to just about any iThemes customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see iThemes's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a iThemes agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact iThemes anyways and help you with your issue. Over the last 18 months, 69,760 customers like you have come in search of a phone number for iThemes and helped us confirm they don't have one. Common reasons that people try to call iThemes customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call iThemes first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now iThemes doesn't have any phone numbers. It's not always clear what is the best way to talk to iThemes representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If iThemes Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for iThemes, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from iThemes customers like yourself.

GetHuman does not provide call center services or customer support operations for iThemes. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like iThemes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare iThemes Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated