Zynga Corporate Offices

Phone Number & Getting a Rep

Zynga Corporate Offices number

855-449-9642
Toll-free·Calls Corporate Offices·See main phone number & contact info
Q:

How do I talk to a human at this Zynga number?

A:Directs you to online support
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Zynga Corporate Offices?

A:The average hold time is 14 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

All Zynga customer service contact information

This is the #2 most popular Zynga phone number out of 2. Click above to go back to the main customer service number and other contact information, including Zynga email addresses, twitter handles, and live chat options.

More Zynga Customer Phone Numbers

Billing

800-762-2530
Main phone number · Toll-free · Mon-Sun 5am-11pm PST · Press 2 then 2. For questions about billing support. · For technical support or gameplay issues, press 1. For billing support issues, press 2.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Zynga phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Directs you to online support
Here is how our research team describes the way the Zynga phone system greets you: Customer support, press 1. Investor relations, press 2. Human resources, press 3. What can I help you with today?

What are the hours and when should I call?

Zynga operates the call center for this 855-449-9642 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 3,275 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Zynga phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Zynga staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Zynga is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 3,275 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call Zynga is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Zynga staffs the call center well on Thursday.

Why call this Zynga number?

Below is a sample of recent calls to Zynga, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 7m 39s , Sep 27, 2024 6:00 AM
: ""
- From a call lasting 4m 24s , Sep 27, 2024 5:49 AM
: ""
- From a call lasting 41s , Aug 22, 2024 6:50 PM

Calling this Zynga Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Oct 24, 2023

Zynga's customer service line is answered by an automated system. It gives you three options: customer support information, investor relations, or human resources. If you choose customer support information, you just get a recording about the support resources they offer. They give you the website for their online support and provide a different phone number to call for billing support. It then takes you back to the main menu.

The other two options won't get you to a human, either. Selecting investor relations once again lists the help page URL and billing support number, then transfers you to a mailbox to leave a message. For the human resources option, it says the person at this extension is unavailable and sends you to a mailbox. I didn't try leaving a message since they weren't related to my questions, but I'm not sure if that will get you a callback or not. There's no other way to talk to anyone with this phone number.

Most of Zynga's support is on their website. They have separate pages for each of their games. Once you select a game, it takes you to a collection of articles that cover troubleshooting, account issues, billing questions, tips, and guides for the game. There is a "Contact Us" option at the bottom of the page. It takes you to a form asking for your contact information and a description of your issue. It looks like each game has its own unique form. You have to select one of the games to get any further into the support resources; there's no general support page.

The billing support number they provide is 800-762-2530. You can reach a human agent with this number, but only for billing help. The line is answered by a menu asking you to choose technical support or billing support. If you opt for the first one, you get a recording listing the support website URL again. It goes on to say that most issues can be addressed online, and if you need further help you can contact them there. It said that Zynga and its related companies do not offer phone support for gameplay or technical issues, and billing specialists aren't trained to assist with anything besides billing.

If you choose billing support, they provide the webpage information and then transfer you to an agent. I was only on hold for a few seconds before someone answered and asked for my email address. Unfortunately, my issue wasn't related to billing, so I couldn't get help over the phone. I had to look for an answer on the webpage. They have a lot of information available, but not much beyond basic troubleshooting if something's wrong.

If you need billing help from Zynga, you can speak to a human with the second number. 855-449-9642 won't get you to anyone. The mailboxes are only for investor questions or HR help, presumably for their employees. For technical or gameplay help, the only option you have is their website.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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