Wisconsin Division of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Info

Wisconsin Division of Motor Vehicles (DMV/RMV)'s Best Phone Number

608-261-2583
Calls Customer Service·Most popular Wisconsin Division of Motor Vehicles (DMV/RMV) number
Q:

How do I talk to a live human at Wisconsin Division of Motor Vehicles (DMV/RMV)?

A:Press 4, then 1.
Q:

Does Wisconsin Division of Motor Vehicles (DMV/RMV) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Wisconsin Division of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is how our research team describes the way the Wisconsin Division of Motor Vehicles (DMV/RMV) phone system greets you: Thank you for calling the Wisconsin Division of Motor Vehicles. For English, press 1. For automated lists, press 1. If you have a question about vehicle titling or license plates, press 2. If you have a question about a driver's license, ID card, or how to obtain an ID card for voting, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4, then 1

What are the hours and when should I call?

Wisconsin Division of Motor Vehicles (DMV/RMV) operates the call center for this 608-261-2583 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 57 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wisconsin Division of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wisconsin Division of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Wisconsin Division of Motor Vehicles (DMV/RMV) is Friday. The most busy day to call is Monday. Again, this is based on a sample of 57 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Wisconsin Division of Motor Vehicles (DMV/RMV)

In summation, the best day to call Wisconsin Division of Motor Vehicles (DMV/RMV) is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Wisconsin Division of Motor Vehicles (DMV/RMV) staffs the call center well on Friday.

Calling this Wisconsin Division of Motor Vehicles (DMV/RMV) Customer Number

When I called the Wisconsin Division of Motor Vehicles, I was immediately asked if I wanted to continue in English or Spanish. After that, I was directed to choose which kind of question I needed help with, getting through two sets of menus before I was able to get through to the section about driver's license questions.

Once I had selected this menu, I was given the option to expedite my call by providing my Social Security number, which I obviously declined. It proved unnecessary anyway, as I was given a wait time of only 2 minutes.

When I was connected to a representative and asked how she could assist me, I told her that I had recently moved to Wisconsin and was wondering how long I had to obtain a Wisconsin driver's license. She told me that I had between 30 and 60 days from the date of my move to acquire a new license. 

I then asked what I would need to obtain my new license. She asked if I had ever held a driver's license in Wisconsin before, and I told her no. I was moving in from Iowa and held an Iowa license. She said in that case, I would need to bring either my birth certificate or my passport, along with at least one piece of mail establishing my Wisconsin residence, but she stressed that two pieces of mail would be better.

I asked her how much it would cost to obtain my new license, and she asked me how long I had been driving. I told her I'd been a licensed driver for 19 years, and she told me my license would cost $34. She then asked if I also intended to register my vehicle in Wisconsin, and I told her I did.

She said I would need to bring the title of the vehicle with me, and I could expect to pay $164 for a new title, along with an $85 charge for license plates. She also told me that depending on the county I lived in, I might face an additional fee as part of registering my vehicle in that county. Having no further questions, I thanked her for her assistance, and she thanked me in turn for calling the Wisconsin DMV.

Overall, I thought the menu was clunky and awkward, but the customer service I received was first-rate. Once I got connected with a customer service representative, I had no trouble getting all of my questions answered, and I received a complete, detailed response to every question. I didn't have much of a wait time, and I had no issues whatsoever in understanding the representative once connected.

I think the ability to enter personal information that would be needed anyway is a handy feature that could save genuine customers some time. Based on my call, if I did have a real issue, I would feel very comfortable turning to the Wisconsin DMV for assistance.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why Customers Call Wisconsin Division of Motor Vehicles (DMV/RMV)

If you have time to do a bit of reading before you call Wisconsin Division of Motor Vehicles (DMV/RMV), we recommend you read over some of our problem-specific articles.

How do I schedule a road test?

To schedule a road test in Wisconsin, you can make an appointment online through the Wisconsin Division of Motor Vehicles website. You will need to provide your driver's permit number, personal information, and payment for the testing fee. Alternatively, you can also schedule a road test by calling the DMV office and speaking with a representative. It is important to note that there may be a waiting period for available appointments, so it is recommended to plan ahead and schedule your road test in advance. Be prepared to bring all necessary documentation and your vehicle to the testing location on the day of your appointment.

Top Wisconsin Division of Motor Vehicles (DMV/RMV) customer service problems

Click the link above to get answers to just about any Wisconsin Division of Motor Vehicles (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Wisconsin Division of Motor Vehicles (DMV/RMV) Customer Service Contacts

There are of course other ways to contact Wisconsin Division of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.

Wisconsin Division of Motor Vehicles (DMV/RMV) Customer Help Desk / Web Support

wisconsindot.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- Wisconsin Division of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Wisconsin Division of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wisconsin Division of Motor Vehicles (DMV/RMV) agent. This phone number is Wisconsin Division of Motor Vehicles (DMV/RMV)'s best phone number because 342 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 608-261-2583 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Wisconsin Division of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wisconsin Division of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Wisconsin Division of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Wisconsin Division of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wisconsin Division of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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