A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to U-Haul Reservations?
A:The average hold time is 33 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.
This is the #2 most popular U-Haul phone number out of 2. Click above to go back to the main customer service number and other contact information, including U-Haul email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 3. · To make changes or confirm a reservation, press 1. If you have been in an accident or need roadside assistance, press 2. Completed your rental and need further assistance, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this U-Haul phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1. Then press 1.
Here is how our research team describes the way the U-Haul phone system greets you: To make changes or confirm a reservation, press 1. If you have been in an accident or need roadside assistance, press 2. Completed your rental and need further assistance, press 3.
Below are some clips we've found from U-Haul's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"For calling U Haul. This call may be recorded.
For faster service, press pound on your keypad to receive a text message with a link You should receive a text message with the link to download the U Haul app momentarily."
Excerpt from a call with U-Haul
Saturday, June 22, 2024 3:32 AM
The first phone menu
"For calling U Haul. This call may be recorded.
For faster service, press pound on your keypad to receive a text message with a link to download or access the U Haul app.
To make, change, or confirm a reservation, press one.
If you have been in an accident or require roadside assistance, press two."
Excerpt from a call with U-Haul
Tuesday, May 14, 2024 9:18 PM
What are the hours and when should I call?
U-Haul operates the call center for this 800-468-4285 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 310 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this U-Haul phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like U-Haul staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call U-Haul is Thursday.The most busy day to call is Friday, which averages 79% more phone calls by comparison.Again, this is based on a sample of 310 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Quietest
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call U-Haul is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that U-Haul staffs the call center well on Thursday.
Why call this U-Haul number?
Below is a sample of recent calls to U-Haul, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 15s , Sep 20, 2024 11:53 AM
Pickup truck rental inquiry: "I was just wondering if you guys had any, like, pickup truck rentals or anything."
- From a call lasting 5m 49s , Sep 6, 2024 1:29 PM
: ""
- From a call lasting 1m 12s , Aug 31, 2024 3:05 PM
Disputed charge on account: "We just got charged from you just now, seven bucks."
- From a call lasting 6m 3s , Aug 27, 2024 8:28 PM
: ""
- From a call lasting 32s , Aug 27, 2024 8:27 PM
: ""
- From a call lasting 1m 12s , Aug 20, 2024 8:07 PM
: ""
- From a call lasting 34s , Aug 20, 2024 3:31 PM
: ""
- From a call lasting 4m 31s , Aug 1, 2024 12:48 PM
: ""
- From a call lasting 1m 12s , Jul 11, 2024 6:15 PM
: ""
- From a call lasting 1m 12s , Jul 9, 2024 10:02 PM