A:Press # at the first menu, then hold for the next representative.Our free phone can also navigate phone menus to get a live human at Trafalgar for you.
Q:
Does Trafalgar offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 6am-5pm EST.The least busy day is Thursday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Trafalgar below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Trafalgar phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press # at the first menu, then hold for the next representative.
Below are some clips we've found from Trafalgar's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"This message will repeat if you need additional time to find your booking number.
Your book number is six digits long.
Please add the numeric digits only starting with any leading zeros.
We did not hear your response Please listen carefully to the options and try again.
If your call is regarding a new inquiry, please press the pound key now.
If you already have an existing booking with us, please enter your booking number now followed by the pound key."
Excerpt from a call with Trafalgar
Sunday, September 15, 2024 12:43 AM
What are the hours and when should I call?
Trafalgar operates the call center for this 866-513-1995 phone number Mon-Fri 6am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 79 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Trafalgar call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Trafalgar phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Trafalgar staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Trafalgar is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 79 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Trafalgar is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Trafalgar staffs the call center well on Thursday.
Why Customers Call Trafalgar
Below is a sample of recent calls to Trafalgar, and their purpose. Are any of these similar to the reason you are trying to call?
Boarding pass issues: "I'm trying to get my boarding passes for our trip that starts tomorrow."
- From a call lasting 25m 56s , Sep 15, 2024 12:43 AM
Inquiry about purchase: "I bought a wallet from you."
- From a call lasting 1m 28s , Sep 13, 2024 6:17 PM
Booking assistance: "I've been trying to get out of your site here for the last couple hours to register a booked trip."
- From a call lasting 8m 48s , May 23, 2024 6:38 PM
Trouble accessing booking account: "I believe that it is possibly a technical problem with accessing our booking account."
- From a call lasting 5m 40s , May 23, 2024 1:14 PM
Information about why customers call Trafalgar is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Trafalgar customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Trafalgar's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Trafalgar agent. This phone number is Trafalgar's best phone number because 474 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-513-1995 include and other customer service issues. Rather than trying to call Trafalgar first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Trafalgar has 1 phone number. It's not always clear what is the best way to talk to Trafalgar representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Trafalgar. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Trafalgar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.