TracFone Wireless Registration/Activation

Phone Number & Getting a Rep

TracFone Wireless Registration/Activation number

800-964-4836
Toll-free·Calls Registration/Activation·See main phone number & contact info
Q:

How do I talk to a human at this TracFone Wireless number?

A:Direct to human. For help with registration.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to TracFone Wireless Registration/Activation?

A:The average hold time is 13 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

All TracFone Wireless customer service contact information

This is the #6 most popular TracFone Wireless phone number out of 6. Click above to go back to the main customer service number and other contact information, including TracFone Wireless email addresses, twitter handles, and live chat options.

More TracFone Wireless Customer Phone Numbers

Customer Service

800-867-7183
Main phone number · Toll-free · Mon-Sun 8am-11:45pm EST · Press 1, then 1, then 5, then 5. For help for existing customers. · To refill your service, press 1. Activate a phone number, press 2. Change a phone number, press 3. Purchase phones, SIM cards, or accessories, press 4. For tech support or anything else, press 6.

Dealer Support

800-378-9575
Toll-free · Mon-Sat 8am-10pm EST · Press 1 for English then press 1 for Tracfone and then press 4 at the next menu for help for new and existing customers. · For Tracfone or Safelink, press 1. For Simple Mobile, press 2. For Total by Verizon, press 3. For Net 10, press 4.

Corporate Offices

800-876-5753
Toll-free · 24 hours, 7 days · Press 1, then 3, then 6, then 2, then 5 then 2, 0#, 0#, then 0# or give your phone number · Straight Talk, press 1. Tracfone, press 2. Safelink, press 3. Walmart Family Mobile, press 4. Simple Mobile, press 5. Net 10, press 6. Total by Verizon, press 7. More brands, press 8.

Direct Sales

800-323-2366
Toll-free · 24 hours, 7 days · Press 1, then 3, then 6, then 2, then 5 then 2, 0#, 0#, then 0# or give your phone number · To refill your service, press 1. Activate a phone number, press 2. Change a phone number, press 3. Purchase phones, SIM cards, or accessories, press 4. For tech support or anything else, press 6.

Corporate Offices

800-626-4883
Toll-free · 24 hours, 7 days · Keep pressing 0 · If you know the extension of the person or group you are calling, you can dial it at any time. To speak to the company operator, press 0.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this TracFone Wireless phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human. For help with registration.
Here is how our research team describes the way the TracFone Wireless phone system greets you: Straight Talk, press 1. Tracfone, press 2. Safelink, press 3. Walmart Family Mobile, press 4. Simple Mobile, press 5. Net 10, press 6. Total by Verizon, press 7. More brands, press 8.
Below are some clips we've found from TracFone Wireless's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"If you are having trouble using your data, please hang up. Then power your phone off, and back on to resolve your issue. If this does not fix your issue, please call back and hold for an agent. For straight talk, press one. For Net ten Wireless, press two. For TracFone, press three. Thank you for calling Trakfone. This call may be recorded for quality assurance. We may need to collect some information from you. To learn how we use, share, and safeguard that information, visit the link titled privacy policy or California privacy notice at the bottom of the track phone dot com home page. You also may be selected for a survey at the end of this call."
Excerpt from a call with TracFone Wireless
Thursday, May 9, 2024 5:03 AM

What are the hours and when should I call?

TracFone Wireless operates the call center for this 800-964-4836 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 15,886 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TracFone Wireless phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TracFone Wireless staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TracFone Wireless is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 15,886 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call TracFone Wireless is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TracFone Wireless staffs the call center well on Thursday.

Why call this TracFone Wireless number?

Below is a sample of recent calls to TracFone Wireless, and their purpose. Are any of these similar to the reason you are trying to call?
Setting up phone: "I was calling because I'm trying to set up the phone, but it's not with me."
- From a call lasting 20m 43s , Sep 30, 2024 5:32 PM
: ""
- From a call lasting 1m 37s , Sep 30, 2024 5:31 PM

Calling this TracFone Wireless Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Nov 28, 2023

This customer service line is a general number for Verizon-affiliated phone providers. The initial automated menu offers eight different provider options to choose from, including Straight Talk, SafeLink, and Simple Mobile. TracFone is the second option on the menu.

I placed a call to this number to attempt to find out whether my current phone would be eligible to be switched over to a TracFone mobile plan. After selecting TracFone on the initial menu, I accessed a second automated menu that provided additional options, including the ability to activate service, purchase phones or accessories, and get technical support.

I chose the technical support option, at which point I was informed that the system was experiencing high call volume and to expect longer than normal waiting times. There was no callback option, and the system didn't provide an estimate of how long it might take to speak with a representative.

At this point in the call, the system played a recorded message that provided a number of helpful suggestions, giving instructions for obtaining help via text message, the TracFone website, or the company’s My Account app. However, the text message feature apparently doesn't work if you aren't an existing TracFone customer. When I sent a text to the number to determine whether my mobile device was eligible for service, I received a message indicating that my text had not gone through.

Following a short wait (around three minutes), I was connected to a customer service representative. After listening to my question and gathering some identifying information about my phone, she quickly provided a definitive answer to my question.

It's worth noting that I placed multiple calls to this number and noticed that the system frequently had difficulty registering my choices on the automated menus. For example, after pressing the number “2” on my phone’s keypad to choose the TracFone option on the initial menu, I got the message that my “response was not recognized.” Had this only happened once, I would have written it off as a random quirk. However, it happened multiple times on different menus, so it seems to be an issue with the automation software itself.

While I didn’t love the functionality of the automated menu, I did appreciate the level of detail provided by TracFone’s recorded messages. The instructions on how to get help via text message or the company’s website were detailed and useful. If I was an existing TracFone customer, I would have had access to multiple avenues to deal with a wide variety of common customer service issues.

Based on my call to TracFone, I was impressed with the variety of ways a customer could potentially get assistance. And despite being warned about high call volume, I was connected to a rep after a very short wait.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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