Does Team Beachbody offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes and 17 seconds.The longest hold times are on Monday, and the shortest are on Saturday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Call this number for customer service related to the website · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Press 0#, then 3 · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Team Beachbody below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Team Beachbody phone number to document the phone system.
Here is how our research team describes the way the Team Beachbody phone system greets you: Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-7.
Below are some clips we've found from Team Beachbody's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"You've reached body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two. Bike, press three.
For we're unable to locate your account based on your phone number.
For faster service, please enter the ten digit phone number used when you opened your account."
Excerpt from a call with Team Beachbody
Friday, May 10, 2024 3:50 PM
The first phone menu
"You've reached Body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two.
Bike, press three.
For updates or changes to your account, including partner changes or preferred customer status, press four."
Excerpt from a call with Team Beachbody
Thursday, May 23, 2024 3:52 PM
After you press 4
"To repeat these options, press the star key.
If you would like us to send you a text message with our self-service link, press one now."
Excerpt from a call with Team Beachbody
Saturday, June 1, 2024 1:26 PM
What are the hours and when should I call?
Team Beachbody operates the call center for this 800-470-7870 phone number 24 hours, 7 days.The short answer is that you should call on a Saturday.This observation and the following section are based on analysis of a sample set of 1,394 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Team Beachbody call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Team Beachbody phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Team Beachbody staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Team Beachbody is Sunday.The most busy day to call is Monday, which averages 189% more phone calls by comparison.Again, this is based on a sample of 1,394 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Saturday.The longest wait in the queue on average occurs on Monday, which is 319% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Team Beachbody is Saturday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Team Beachbody staffs up on Saturday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Team Beachbody
If you have time to do a bit of reading before you call Team Beachbody, we recommend you read over some of our problem-specific articles.
If want to cancel a Team Beachbody order for any reason, we hope that we've provided you with all the information you need to do so. You can cancel future orders by going through the customer service email, phone call, website or visiting a local Team Beachbody office. If you have canceled your order and not received a refund after two weeks, make sure to follow up with a Team Beachbody representative.
It's easy to cancel your Beachbody membership, and you can do so by signing into your Beachbody on demand. Her you'll be able to see when your next payment is due and cancel your subscription by clicking on a ‘cancel membership' button.
The cost of a Beachbody membership varies depending on the plan you choose. There are two main options available. The first is the On Demand membership, which grants you access to hundreds of workouts, nutrition plans, and personal development tools. It costs $99 per year. The second option is the Shakeology Challenge Pack, which includes the On Demand membership as well as a month's supply of Shakeology, a nutrient-dense shake, and support from a Beachbody Coach. This option costs $160. Both memberships provide great value and support towards your fitness and wellness goals.
Click the link above to get answers to just about any Team Beachbody customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Team Beachbody, and their purpose. Are any of these similar to the reason you are trying to call?
Concerns about renewal confirmation: "I wanna make sure that my card didn't just get charged a hundred dollars and I didn't get any renewal."
- From a call lasting 21m 1s , Oct 16, 2024 4:52 PM
Cancel subscription: "I need to cancel a subscription which is being billed to my Discover card."
- From a call lasting 4m 9s , Oct 14, 2024 6:36 PM
Bike delivery inquiry: "I'm trying to find out when my bicycle is gonna be delivered."
- From a call lasting 24m 18s , Oct 14, 2024 3:24 PM
Issues accessing videos: "I can't seem to be able to unlock or watch any of the videos."
- From a call lasting 8m 59s , Oct 12, 2024 6:39 PM
Information about why customers call Team Beachbody is extracted from issues that customers have reported to GetHuman.
You will get an automated reference #, keep it to refer to until the incident is resolved.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Team Beachbody will reply our your email.
As a last, sometimes only, resort- Team Beachbody customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Team Beachbody's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Team Beachbody agent. This phone number is Team Beachbody's best phone number because 12,144 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-470-7870 include Become a member, Cancel membership, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Team Beachbody first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Team Beachbody has 3 phone numbers. It's not always clear what is the best way to talk to Team Beachbody representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Team Beachbody. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Team Beachbody. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.