New York Jets Customer Service

Phone Number & Contact Info

New York Jets's Best Phone Number

800-469-5387
Toll-free·Calls Tickets·Most popular New York Jets number
Free tools for easier calling
Q:

How do I talk to a live human at New York Jets?

A:Calling this New York Jets number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at New York Jets for you.
Q:

Does New York Jets offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for New York Jets below.

Let us call and talk to New York Jets for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this New York Jets phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this New York Jets number should go right to a real human being
Below are some clips we've found from New York Jets's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling the New York Jets. Your calls may be monitored or recorded for quality assurance purposes.
If you are a current season ticket holder, please press one.
If you are interested in season ticket information, please press two."
Excerpt from a call with New York Jets
Thursday, March 21, 2024 7:56 PM
In fact, much of this information on this page is superfluous because this New York Jets phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

New York Jets operates the call center for this 800-469-5387 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the New York Jets call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New York Jets phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New York Jets staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call New York Jets is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call New York Jets

In summation, the best day to call New York Jets is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that New York Jets staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call New York Jets

If you have time to do a bit of reading before you call New York Jets, we recommend you read over some of our problem-specific articles.

Are there any available job opportunities with the New York Jets?

Yes, the New York Jets occasionally have job openings within various departments of the organization. These positions may include roles in marketing, sales, operations, coaching, scouting, and administration, among others. Job opportunities with the Jets can range from entry-level positions to more senior roles, and may be full-time, part-time, or seasonal, depending on the specific needs of the team. To stay informed about current job openings, interested individuals are advised to regularly check the official New York Jets website or visit their career page. The organization also encourages potential candidates to submit their resumes and cover letters for consideration, even if there are no current openings that match their skill set.

Where can I find the New York Jets schedule?

You can find the New York Jets schedule on the official team website under the "Schedule" tab. This section provides a detailed listing of all upcoming games, including the dates, opponents, and kick-off times. The team's website also offers the option to download or print the schedule for offline access. Additionally, you can find the Jets schedule on various sports-related websites, mobile apps, and ticketing platforms. The team's social media accounts and official NFL website also provide updates on game schedules. Remember to check for any changes or updates as the season progresses, as game dates or times may occasionally be subject to adjustments.

Top New York Jets customer service problems

Click the link above to get answers to just about any New York Jets customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to New York Jets, and their purpose. Are any of these similar to the reason you are trying to call?
Payment inquiry: "I wanted to see what was going on with a payment for my tickets."
- From a call lasting 1m 33s , Mar 12, 2024 6:26 PM
Information about why customers call New York Jets is extracted from issues that customers have reported to GetHuman.
New York Jets issues reported to GetHuman

Conclusion and closing notes

This is New York Jets's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New York Jets agent. This phone number is New York Jets's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-469-5387 include and other customer service issues. Rather than trying to call New York Jets first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, New York Jets has 1 phone number. It's not always clear what is the best way to talk to New York Jets representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for New York Jets. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New York Jets. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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