New Mexico Taxation and Revenue Department Customer Service

Phone Number & Contact Info

New Mexico Taxation and Revenue Department's Best Phone Number

505-827-0700
Calls Customer Service·Most popular New Mexico Taxation and Revenue Department number
Q:

How do I talk to a live human at New Mexico Taxation and Revenue Department?

A:Calling this New Mexico Taxation and Revenue Department number should go right to a real human being.
Q:

Does New Mexico Taxation and Revenue Department offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

New Mexico Taxation and Revenue Department Customer Phone Numbers

Corporate Income Tax

505-827-0825
Mon-Fri 8am-5pm EST · This line is for Corporate Income Tax only ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this New Mexico Taxation and Revenue Department phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this New Mexico Taxation and Revenue Department number should go right to a real human being
In fact, much of this information on this page is superfluous because this New Mexico Taxation and Revenue Department phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

New Mexico Taxation and Revenue Department operates the call center for this 505-827-0700 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New Mexico Taxation and Revenue Department phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New Mexico Taxation and Revenue Department staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call New Mexico Taxation and Revenue Department is Monday. The most busy day to call is Friday. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call New Mexico Taxation and Revenue Department

In summation, the best day to call New Mexico Taxation and Revenue Department is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that New Mexico Taxation and Revenue Department staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call New Mexico Taxation and Revenue Department

If you have time to do a bit of reading before you call New Mexico Taxation and Revenue Department, we recommend you read over some of our problem-specific articles.

What are the income tax rates in New Mexico?

The income tax rates in New Mexico vary depending on an individual's taxable income bracket. For the tax year 2021, New Mexico follows a progressive income tax system with four tax brackets. The rates range from 1.7% to a maximum of 5.9%. Individuals with a taxable income below $5,500 are subject to the lowest tax rate of 1.7%. The tax rate gradually increases to 3.2% for income between $5,501 and $11,000, 4.7% for income between $11,001 and $16,000, and finally, 5.9% for income above $16,000. It's important to note that these rates only apply to New Mexico state income taxes and do not encompass federal taxes or local taxes, if applicable.

What deductions and credits are available in New Mexico?

In New Mexico, taxpayers can benefit from several deductions and credits to reduce their tax liability. Some common deductions include the standard deduction and itemized deductions for expenses like mortgage interest, medical expenses, and charitable donations. For credits, New Mexico offers the Working Families Tax Credit, which assists low-income families, and the Low-Income Comprehensive Tax Rebate, which provides relief for qualified low-income individuals. There is also a credit for dependent care expenses, child adoption expenses, and a credit for restoring historical structures. Additionally, taxpayers can take advantage of credits for renewable energy systems, like solar panels, or investments made in certain industries, such as the angel investment tax credit for investments in startup companies. These deductions and credits help New Mexico taxpayers save money and encourage economic growth in the state.

What is the deadline for filing state taxes in New Mexico?

The deadline for filing state taxes in New Mexico is typically April 15th each year. However, if April 15th falls on a weekend or holiday, the deadline is extended to the next business day. It is important to note that taxpayers can request an extension to file their state taxes, which allows them an additional six months to complete their return. However, the extension only applies to filing the return and not to paying any taxes owed. Taxpayers must still submit payments by the original deadline to avoid penalties and interest. It is recommended to file taxes as early as possible to ensure a timely and accurate submission and to avoid any potential filing or payment issues.

Top New Mexico Taxation and Revenue Department customer service problems

Click the link above to get answers to just about any New Mexico Taxation and Revenue Department customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call New Mexico Taxation and Revenue Department is extracted from issues that customers have reported to GetHuman.
New Mexico Taxation and Revenue Department issues reported to GetHuman

More New Mexico Taxation and Revenue Department Customer Service Contacts

There are of course other ways to contact New Mexico Taxation and Revenue Department customer service besides the phone. Below we list the best ones, by medium.

New Mexico Taxation and Revenue Department Customer Help Desk / Web Support

tax.newmexico.gov - Customer Service
Online customer service submission form
As a last, sometimes only, resort- New Mexico Taxation and Revenue Department customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is New Mexico Taxation and Revenue Department's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New Mexico Taxation and Revenue Department agent. This phone number is New Mexico Taxation and Revenue Department's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 505-827-0700 include and other customer service issues. Rather than trying to call New Mexico Taxation and Revenue Department first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, New Mexico Taxation and Revenue Department has 2 phone numbers. It's not always clear what is the best way to talk to New Mexico Taxation and Revenue Department representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for New Mexico Taxation and Revenue Department. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New Mexico Taxation and Revenue Department. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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