A:Wait, Wait, Wait, then press 0. For life insurance.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to MetLife Claims Department?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #2 most popular MetLife phone number out of 3. Click above to go back to the main customer service number and other contact information, including MetLife email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Thurs 8am-10pm, Fri 8am-9pm, Sat 9am-4:30pm EST · Calling this MetLife number should go right to a real human being · Please tell me the type of policy or MetLife product you are calling about today.
Toll-free · 24 hours, 7 days · Direct to long term disability · If you have your party's extension, press 1. To report or file a new claim, press 2. If you are inquiring about a claim you already filed, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this MetLife phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Wait, Wait, Wait, then press 0. For life insurance.
Here is how our research team describes the way the MetLife phone system greets you: Are you calling about someone who has passed away? Say "Yes" or "No".
What are the hours and when should I call?
MetLife operates the call center for this 800-638-5000 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 2,125 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MetLife phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MetLife staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MetLife is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 2,125 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call MetLife is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MetLife staffs the call center well on Thursday.