A:Calling this Melissa & Doug number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Melissa & Doug for you.
Q:
Does Melissa & Doug offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thu 7am-6pm, Fri 7am-5pm EST.The least busy day is Monday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Melissa & Doug below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Melissa & Doug phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Melissa & Doug number should go right to a real human being
In fact, much of this information on this page is superfluous because this Melissa & Doug phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Melissa & Doug operates the call center for this 800-718-5365 phone number Mon-Thu 7am-6pm, Fri 7am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Melissa & Doug call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Melissa & Doug phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Melissa & Doug staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Melissa & Doug is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Melissa & Doug is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Melissa & Doug staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Melissa & Doug
If you have time to do a bit of reading before you call Melissa & Doug, we recommend you read over some of our problem-specific articles.
Yes, Melissa & Doug toys are designed with the safety of children as a top priority. The company follows stringent safety guidelines and standards to ensure that their toys are safe for kids to play with. All Melissa & Doug products are tested thoroughly for any potential hazards, including sharp edges, small parts, and choking hazards. They meet or exceed all safety regulations set by the US Consumer Product Safety Commission (CPSC) and the American Society for Testing and Materials (ASTM). Additionally, the company uses high-quality materials that are safe for children, such as non-toxic paints and finishes. Parents can trust that when they choose Melissa & Doug toys, they are selecting safe and durable playthings for their little ones.
Yes, Melissa & Doug toys come with a limited warranty. The company stands behind their products and offers a guarantee to their customers. If you find a defect in the materials or workmanship within a specific timeframe, typically 90 days from the purchase date, they will replace or repair the item at their discretion. To avail the warranty, you need to provide proof of purchase, such as a receipt or order number. This warranty applies only to the original purchaser and does not cover damages caused by misuse, accidents, or normal wear and tear. Melissa & Doug's commitment to quality ensures that you can have confidence in their toys, knowing they are backed by a warranty for any manufacturing issues that may occur.
No, Melissa & Doug toys do not require batteries. They believe in the power of open-ended play and aim to promote creativity, imagination, and hands-on learning without the need for batteries or electronic components. Their toys are designed to stimulate children's minds and spark curiosity through interactive play experiences that do not rely on technology. Melissa & Doug prioritize the use of high-quality materials, craftsmanship, and timeless designs to provide children with toys that can be enjoyed for years to come. By focusing on simplicity and allowing children to take the lead in their play, Melissa & Doug toys encourage active engagement and foster a range of skills, including problem-solving, fine and gross motor skills, social interaction, and more.
Click the link above to get answers to just about any Melissa & Doug customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Melissa & Doug's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Melissa & Doug agent. This phone number is Melissa & Doug's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-718-5365 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Melissa & Doug first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Melissa & Doug has 1 phone number. It's not always clear what is the best way to talk to Melissa & Doug representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Melissa & Doug. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Melissa & Doug. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.