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Magic Chef Customer Service

Phone Number & Contact Info

Magic Chef's Best Phone Number

800-688-1120
Toll-free·Calls Customer Service·Most popular Magic Chef number
Free tools for easier calling
Q:

How do I talk to a live human at Magic Chef?

A:Calling this Magic Chef number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Magic Chef for you.
Q:

Does Magic Chef offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Saturday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Magic Chef below.

Let us call and talk to Magic Chef for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Magic Chef phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Magic Chef number should go right to a real human being
Below are some clips we've found from Magic Chef's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Hello. Welcome to the Whirlpool customer experience. For English, please stay on the line.
If you are calling regarding service, press one.
To order parts, or for part order status, press two.
For assistance with an appliance order, press three.
To schedule service under an extended warranty or for questions about an extended warranty, press four."
Excerpt from a call with Magic Chef
Thursday, April 25, 2024 7:10 PM
In fact, much of this information on this page is superfluous because this Magic Chef phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Magic Chef operates the call center for this 800-688-1120 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Magic Chef call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Magic Chef phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Magic Chef staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Magic Chef is Sunday. The most busy day to call is Saturday, which averages 100% more phone calls by comparison. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Magic Chef

In summation, the best day to call Magic Chef is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Magic Chef

If you have time to do a bit of reading before you call Magic Chef, we recommend you read over some of our problem-specific articles.

What are the main features of Magic Chef appliances?

The main features of Magic Chef appliances include innovative designs, user-friendly controls, and efficient performance. Magic Chef appliances are known for their spacious interiors, providing ample storage for food and other items. They also offer various temperature settings, enabling precise control for optimal cooking or cooling results. Additionally, Magic Chef appliances incorporate advanced technologies like automatic defrost and quick-freeze options, facilitating convenience and time-saving. Many appliances boast energy-efficient operation, helping to reduce utility costs and minimize the environmental impact. Magic Chef appliances are designed to be durable and long-lasting, ensuring reliable performance over time. They are also easy to clean and maintain, featuring removable shelves and trays. Overall, Magic Chef appliances encompass modern features that enhance user experience, making them an excellent choice for households seeking quality and functionality.

What is the warranty period for Magic Chef appliances?

The warranty period for Magic Chef appliances varies depending on the specific product. Most Magic Chef appliances come with a standard one-year manufacturer's warranty, which covers defects in materials and workmanship. However, certain appliances like refrigerators and freezers may have extended warranty periods ranging from two to five years, covering specific components or parts. It is important to check the warranty information provided by Magic Chef for each appliance, as it may differ. Additionally, customers have the option to purchase extended warranty protection plans for added coverage beyond the standard warranty period, offering peace of mind and additional support for their Magic Chef appliances.

Are spare parts available for Magic Chef appliances?

Yes, spare parts are available for Magic Chef appliances. At Magic Chef, we understand the importance of keeping your appliances in optimal condition, which is why we offer a wide range of spare parts to ensure their longevity. Whether you need a replacement for a faulty component or simply a new accessory, our extensive inventory has you covered. We are committed to providing our customers with high-quality and genuine parts that are specifically designed for Magic Chef appliances. You can easily locate and purchase the required spare parts through our website or by contacting our customer support team. Rest assured, we value your satisfaction and strive to make the process of maintaining and repairing your Magic Chef appliances hassle-free.

Top Magic Chef customer service problems

Click the link above to get answers to just about any Magic Chef customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Magic Chef, and their purpose. Are any of these similar to the reason you are trying to call?
Request for replacement part: "Hi there, I'm actually trying to reach Magic Chef Customer Service regarding a replacement part for my freezer."
- From a call lasting 1m 30s , Aug 5, 2024 8:01 PM
Information about why customers call Magic Chef is extracted from issues that customers have reported to GetHuman.
Magic Chef issues reported to GetHuman

Conclusion and closing notes

This is Magic Chef's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Magic Chef agent. This phone number is Magic Chef's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-688-1120 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Magic Chef first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Magic Chef has 1 phone number. It's not always clear what is the best way to talk to Magic Chef representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Magic Chef. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Magic Chef. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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