Does Lincoln National Life Insurance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Wednesday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 12 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
Lincoln National Life Insurance Customer Phone Numbers
Toll-free · Mon-Fri 8am-6pm EST · Press 0 · If you know your party's extension, press 1. Life insurance customer service, press 2. Entity claims customer service, press 3. New and existing claims, press 4. If you are an agent or broker and didn't hear the option you need, press 5. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Calling this Lincoln National Life Insurance number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Lincoln National Life Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Lincoln National Life Insurance phone number to document the phone system.
Here is how our research team describes the way the Lincoln National Life Insurance phone system greets you: Plan sponsors, press 1. Retirement account, press 2. Death claims, press 3. To speak to an operator, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0.
Below are some clips we've found from Lincoln National Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Lincoln Financial Group.
Your call and personal information may be recorded for quality assurance purposes.
To learn about privacy rights, please review our privacy notices online at w w w dot l f g dot com forward slash privacy.
At any time, press pound to repeat your menu options.
If you are a plan sponsor or calling on behalf of a plan sponsor, press one."
Excerpt from a call with Lincoln National Life Insurance
Thursday, March 7, 2024 4:08 PM
The first phone menu
"Thank you for calling Lincoln Financial Group.
Your call and personal information may be recorded for quality assurance purposes.
To learn about your privacy rights, please review our privacy notices online at w w w dot l f g dot com forward slash privacy.
At any time, press pound to repeat your menu options.
If you are a plan sponsor or calling on behalf of a plan sponsor, press one.
If you are calling for information on your retirement account, press two."
Excerpt from a call with Lincoln National Life Insurance
Thursday, March 7, 2024 3:54 PM
What are the hours and when should I call?
Lincoln National Life Insurance operates the call center for this 800-454-6265 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 204 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Lincoln National Life Insurance at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lincoln National Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lincoln National Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lincoln National Life Insurance is Sunday.The most busy day to call is Wednesday, which averages 486% more phone calls by comparison.Again, this is based on a sample of 204 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Lincoln National Life Insurance
In summation, the best day to call Lincoln National Life Insurance is Friday.
Why Customers Call Lincoln National Life Insurance
If you have time to do a bit of reading before you call Lincoln National Life Insurance, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Lincoln National Life Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Lincoln National Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about policy information: "I'm calling about the information about My Life is Wrong. Any way I can get the information?"
- From a call lasting 3m 27s , Mar 7, 2024 4:40 PM
Requesting information: "I'm calling about the information that I need to receive from the Lincoln NetLife."
- From a call lasting 5m 27s , Mar 7, 2024 4:08 PM
Information about why customers call Lincoln National Life Insurance is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Lincoln National Life Insurance provides this option.
Lincoln National Life Insurance Customer Service on X (formerly Twitter)
Use the link to connect with customer service through Twitter
Lincoln National Life Insurance, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Lincoln National Life Insurance Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Lincoln National Life Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Lincoln National Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lincoln National Life Insurance agent. This phone number is Lincoln National Life Insurance's best phone number because 4,302 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-454-6265 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Lincoln National Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, Lincoln National Life Insurance has 4 phone numbers. It's not always clear what is the best way to talk to Lincoln National Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lincoln National Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lincoln National Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.