Kellogg Company Customer Service

Phone Number & Contact Info

Kellogg Company's Best Phone Number

800-962-1413
Toll-free·Calls Customer Service·Most popular Kellogg Company number
Free tools for easier calling
Q:

How do I talk to a live human at Kellogg Company?

A:Calling this Kellogg Company number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Kellogg Company for you.
Q:

Does Kellogg Company offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-7pm EST. The least busy day is Monday, and the most busy day is Friday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Kellogg Company below.

Let us call and talk to Kellogg Company for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Kellogg Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Kellogg Company number should go right to a real human being
Below are some clips we've found from Kellogg Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling WK Kellogg Co. If you're calling about Eggo or snack brands, including crackers, Pop Tarts, Rice Krispy Treats, or Nutri Grain, please press one.
If you are calling about our cereals, please press two."
Excerpt from a call with Kellogg Company
Tuesday, March 5, 2024 5:24 PM
In fact, much of this information on this page is superfluous because this Kellogg Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Kellogg Company operates the call center for this 800-962-1413 phone number Mon-Fri 8am-7pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 84 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Kellogg Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kellogg Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kellogg Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kellogg Company is Monday. The most busy day to call is Friday, which averages 167% more phone calls by comparison. Again, this is based on a sample of 84 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Kellogg Company

In summation, the best day to call Kellogg Company is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kellogg Company staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Kellogg Company

If you have time to do a bit of reading before you call Kellogg Company, we recommend you read over some of our problem-specific articles.

What is the Kellogg Company?

The Kellogg Company is a globally recognized food manufacturing company that specializes in a wide range of breakfast foods and snacks. Established in 1906, it has become a household name, known for its commitment to delivering high-quality, nutritious products. Kellogg offers a diverse portfolio of well-loved brands like Special K, Frosted Flakes, Rice Krispies, Cheez-It, Pringles, and many more. With a strong emphasis on innovation, Kellogg continuously develops new products to meet consumers' evolving preferences and dietary needs. The company takes pride in its dedication to sustainability and social responsibility, aiming to create a brighter future for both people and the planet. Through its delicious and wholesome offerings, the Kellogg Company strives to nourish families and promote health and well-being worldwide.

Are Kellogg Company products gluten-free?

No, Kellogg Company products are not gluten-free. While Kellogg's offers a variety of breakfast cereals and snacks, many of their products contain gluten. Gluten comes from wheat, barley, and rye, which are commonly used ingredients in their recipes. However, Kellogg's does provide a separate line of gluten-free cereals, called Kellogg's Gluten-Free Rice Krispies, which are made from whole-grain brown rice and are safe for individuals with gluten sensitivities or celiac disease. These gluten-free options are clearly labeled and can be found in most grocery stores. It is important for individuals with gluten-related dietary restrictions to read product labels carefully or consult Kellogg's website for specific information on each product's ingredients.

Are Kellogg Company products suitable for vegetarians?

Yes, Kellogg Company offers a variety of products that are suitable for vegetarians. We understand the importance of catering to the dietary preferences and requirements of our consumers. Many of our cereals, snacks, and other food items are made without any animal-derived ingredients, making them suitable for individuals following a vegetarian diet. These products are free from meat, fish, poultry, and gelatin. We have also taken care to eliminate any direct or indirect use of animal rennet in our cheese-flavored products. However, we always recommend checking the ingredient list and allergen information on specific product packaging to ensure it aligns with your dietary needs. At Kellogg, we strive to provide a wide range of options that cater to various dietary choices and lifestyles.

Top Kellogg Company customer service problems

Click the link above to get answers to just about any Kellogg Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Kellogg Company, and their purpose. Are any of these similar to the reason you are trying to call?
Missing strawberries in cereal: "I bought the cereal advertised with more strawberries, but the box barely had any strawberries in it."
- From a call lasting 6m 1s , Jul 9, 2024 5:00 PM
Former employee seeking pension: "Hey, Jay. My name is Mark Richards, a former employee, and I'm looking to start my pension."
- From a call lasting 35m 39s , Feb 5, 2024 2:03 PM
Information about why customers call Kellogg Company is extracted from issues that customers have reported to GetHuman.
Kellogg Company issues reported to GetHuman

More Kellogg Company Customer Service Contacts

There are of course other ways to contact Kellogg Company customer service besides the phone. Below we list the best ones, by medium.

Kellogg Company Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Kellogg Company provides this option.

Kellogg Company Customer Email Addresses

emailus2@kelloggs.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Kellogg Company will reply our your email.

Kellogg Company Customer Help Desk / Web Support

kelloggs.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Kellogg Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Kellogg Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kellogg Company agent. This phone number is Kellogg Company's best phone number because 2,322 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-962-1413 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Kellogg Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or chat. In total, Kellogg Company has 1 phone number. It's not always clear what is the best way to talk to Kellogg Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kellogg Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kellogg Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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