Kellogg Company Customer Service Issues
Archive 2
The following are issues that customers reported to GetHuman about Kellogg Company customer service, archive #2. It includes a selection of 4 issue(s) reported March 2, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I am curious to know if Kelloggs has discontinued including the small flat yogurt pieces in the Special K Probiotics cereal. This cereal is a favorite of mine, but my recent purchase did not contain any of those yogurt pieces, which significantly impacts the overall taste and experience. I may have to consider switching to a different cereal if this change is permanent.
I noticed the box I purchased is stamped with the date Aug 13, [redacted], with additional characters KX B 02 15:57. Could this be an isolated issue with this particular box, or has there been a recipe change by Kelloggs?
Thank you,
L. B.
Reported by GetHuman-lbellott on Wednesday, March 2, 2022 3:16 PM
I am trying to find Special K 'Protein' cereal, but I cannot find it in any nearby stores. Could you please provide the store name, street address, and location within 50 miles of zip code [redacted] where I can buy this product?
Also, I would like to know if I can purchase this cereal directly from the manufacturer or Kellogg's company. If possible, could you explain the process for both options? I am interested in buying 2 to 30 boxes in a single transaction. Any help finding this product would be appreciated.
Thank you in advance.
Reported by GetHuman-cbatten on Tuesday, March 8, 2022 9:39 PM
I have encountered issues with the summer free book program website. Despite submitting my receipts multiple times, three have now expired. Surprisingly, two identical receipts were submitted differently—one was accepted, and the other was not. The functionality of the website really needs improvement by hiring a professional. Past reviews have highlighted these same issues but no action has been taken. This lack of resolution is concerning and reflects poorly on the company. Receiving only one book after purchasing eggo waffles four times is disappointing and feels like a potential scam. It is crucial for the company to address these problems promptly and provide clearer explanations for receipt rejections to ensure a better customer experience.
Reported by GetHuman8633430 on Sunday, September 24, 2023 6:15 PM
I have been eating a bowl of Crispix cereal every morning since it was introduced in [redacted]. Lately, I've noticed the cereal pieces getting smaller and the price increasing. However, in my last three boxes, about a quarter of each box was just cereal dust. I had to sift through it to find edible pieces, which has become time-consuming. The code from the latest box with issues is KLB [redacted] 13:46. I've saved the cereal dust if you need it. The boxes were undamaged on the outside. I hope this issue can be resolved as I really enjoy my Crispix.
Reported by GetHuman8653869 on Sunday, October 8, 2023 4:44 PM
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