Kaiser Permanente - Denver/Boulder Customer Service

Phone Number & Contact Info

Kaiser Permanente - Denver/Boulder's Best Phone Number

800-632-9700
Toll-free·Calls Customer Service·Most popular Kaiser Permanente - Denver/Boulder number
Free tools for easier calling
Q:

How do I talk to a live human at Kaiser Permanente - Denver/Boulder?

A:Press 1 and then 0 until transferred. Our free phone can also navigate phone menus to get a live human at Kaiser Permanente - Denver/Boulder for you.
Q:

Does Kaiser Permanente - Denver/Boulder offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. You can skip the hold time for free.

Kaiser Permanente - Denver/Boulder Customer Phone Numbers

Corporate Offices

303-338-3800
24 hours, 7 days · Press 2, then 6, then just stay on the line when it asks for your medical health record number ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Kaiser Permanente - Denver/Boulder below.

Let us call and talk to Kaiser Permanente - Denver/Boulder for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Kaiser Permanente - Denver/Boulder phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 and then 0 until transferred
Below are some clips we've found from Kaiser Permanente - Denver/Boulder's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Kaiser Permanente member services. If you think you are having a medical or psychiatric emergency, hang up and dial nine one one or go to the nearest hospital. For quality of service, we may record or monitor your call."
Excerpt from a call with Kaiser Permanente - Denver/Boulder
Monday, October 28, 2024 4:47 PM

What are the hours and when should I call?

Kaiser Permanente - Denver/Boulder operates the call center for this 800-632-9700 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 184 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Kaiser Permanente - Denver/Boulder call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kaiser Permanente - Denver/Boulder phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kaiser Permanente - Denver/Boulder staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kaiser Permanente - Denver/Boulder is Monday. The most busy day to call is Friday. Again, this is based on a sample of 184 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Kaiser Permanente - Denver/Boulder

In summation, the best day to call Kaiser Permanente - Denver/Boulder is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kaiser Permanente - Denver/Boulder staffs the call center well on Monday.

Why Customers Call Kaiser Permanente - Denver/Boulder

If you have time to do a bit of reading before you call Kaiser Permanente - Denver/Boulder, we recommend you read over some of our problem-specific articles.

What services does Kaiser Permanente - Denver/Boulder offer?

Kaiser Permanente - Denver/Boulder offers a comprehensive range of healthcare services to meet the needs of individuals and families. Our services include primary care, specialty care, preventive care, emergency care, maternity and prenatal care, pediatric care, mental health services, and chronic disease management. We have a network of skilled physicians, nurses, and healthcare professionals who work collaboratively to provide high-quality, patient-centered care. In addition, we offer access to advanced technologies and treatments, including imaging services, laboratory testing, and surgical procedures. Our integrated approach ensures seamless coordination of care, enabling patients to receive personalized treatment plans and improved health outcomes. At Kaiser Permanente - Denver/Boulder, we are committed to promoting the health and well-being of our members and the community we serve.

Are there any locations that offer laboratory services?

Yes, there are several locations in Denver and Boulder that offer laboratory services. Kaiser Permanente operates multiple medical centers and clinics equipped with state-of-the-art labs. These facilities are staffed with highly skilled and experienced lab technicians who provide a wide range of diagnostic tests and screenings. Whether you need routine blood work, urine analysis, or specialized tests, you can access these services at various convenient locations. Additionally, Kaiser Permanente has an integrated system that allows for seamless coordination and sharing of lab results between different departments and healthcare providers, ensuring efficient and comprehensive care. Rest assured, you can rely on Kaiser Permanente's extensive network of labs to meet your laboratory service needs.

Top Kaiser Permanente - Denver/Boulder customer service problems

Click the link above to get answers to just about any Kaiser Permanente - Denver/Boulder customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Kaiser Permanente - Denver/Boulder, and their purpose. Are any of these similar to the reason you are trying to call?
Prescription issue resolution: "I need to get this taken care of."
- From a call lasting 9m 11s , Oct 28, 2024 4:47 PM
Information about why customers call Kaiser Permanente - Denver/Boulder is extracted from issues that customers have reported to GetHuman.
Kaiser Permanente - Denver/Boulder issues reported to GetHuman

Conclusion and closing notes

This is Kaiser Permanente - Denver/Boulder's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kaiser Permanente - Denver/Boulder agent. This phone number is Kaiser Permanente - Denver/Boulder's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-632-9700 include and other customer service issues. Rather than trying to call Kaiser Permanente - Denver/Boulder first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kaiser Permanente - Denver/Boulder has 2 phone numbers. It's not always clear what is the best way to talk to Kaiser Permanente - Denver/Boulder representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kaiser Permanente - Denver/Boulder. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kaiser Permanente - Denver/Boulder. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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