Jack Spade Customer Service

Phone Number & Contact Info

Jack Spade's Best Phone Number

866-999-5283
Toll-free·Calls Customer Service·Most popular Jack Spade number
Free tools for easier calling
Q:

How do I talk to a live human at Jack Spade?

A:Must choose an option 1-3, then follow prompts. Our free phone can also navigate phone menus to get a live human at Jack Spade for you.
Q:

Does Jack Spade offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Jack Spade below.

Let us call and talk to Jack Spade for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Jack Spade phone number to document the phone system.
Here is how our research team describes the way the Jack Spade phone system greets you: Thank you for calling Kate Spade New York. For quality purposes, this call may be monitored or recorded. The personal information you provide on the call will be processed for the purpose of investigating and addressing your inquiry. To place an order or for product-related questions, press 1, for order. Press 2 for returns, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-3, then follow prompts.

What are the hours and when should I call?

Jack Spade operates the call center for this 866-999-5283 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 165 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Jack Spade call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Jack Spade phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Jack Spade staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Jack Spade is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 165 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Jack Spade

In summation, the best day to call Jack Spade is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Jack Spade staffs the call center well on Wednesday.

Why Customers Call Jack Spade

If you have time to do a bit of reading before you call Jack Spade, we recommend you read over some of our problem-specific articles.

What is Jack Spade?

Jack Spade is a renowned lifestyle brand that offers a curated collection of premium men's accessories, apparel, and bags. With a focus on functional designs and stylish aesthetics, Jack Spade caters to the modern urban gentleman seeking both utility and sophistication. The brand combines a timeless aesthetic with high-quality craftsmanship to deliver products that are both practical and fashionable. From sleek wallets and stylish watches to durable backpacks and versatile clothing, Jack Spade embodies a sense of effortless coolness. By blending functionality with a keen eye for detail, Jack Spade has become synonymous with refined style and exceptional quality in the world of men's fashion. Dive into our carefully curated selection and elevate your wardrobe with Jack Spade's timeless essentials.

Who is the founder of Jack Spade?

The founder of Jack Spade is Andy Spade. With a vision to create a brand that merges practicality and style, Andy Spade launched Jack Spade in 1996. Spade, along with his business partner, Kate Spade, aimed to develop a line of accessories and bags that catered to the modern man's needs. Inspired by utility and functionality, Jack Spade emerged as a popular brand focusing on timeless designs and quality craftsmanship. Through Andy Spade's innovative approach and keen eye for detail, he successfully established Jack Spade as an influential name in men's fashion, offering a range of versatile and sophisticated products for the urban gentleman.

Where can I find Jack Spade products?

You can find Jack Spade products in a variety of locations. Our products are available at select Jack Spade retail stores located in major cities across the world. Additionally, you can find our products at high-end department stores and specialty boutiques worldwide. For your convenience, our online store offers a wide range of our products, including bags, wallets, clothing, accessories, and more. Simply visit our website and browse our curated collection. We strive to make our products easily accessible to customers, ensuring you can find Jack Spade products wherever you are.

Top Jack Spade customer service problems

Click the link above to get answers to just about any Jack Spade customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Jack Spade Customer Service Contacts

There are of course other ways to contact Jack Spade customer service besides the phone. Below we list the best ones, by medium.

Jack Spade Customer Email Addresses

customer_care@katespade.com - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Jack Spade will reply our your email.

Jack Spade Customer Help Desk / Web Support

katespade.com - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Jack Spade customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Jack Spade's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jack Spade agent. This phone number is Jack Spade's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-999-5283 include and other customer service issues. Rather than trying to call Jack Spade first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Jack Spade has 1 phone number. It's not always clear what is the best way to talk to Jack Spade representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Jack Spade. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jack Spade. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Jack Spade Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!