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Insinkerator Customer Service

Phone Number & Contact Info

Insinkerator's Best Phone Number

800-558-5700
Toll-free·Calls Customer Service·Most popular Insinkerator number
Free tools for easier calling
Q:

How do I talk to a live human at Insinkerator?

A:Calling this Insinkerator number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Insinkerator for you.
Q:

Does Insinkerator offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Insinkerator below.

Let us call and talk to Insinkerator for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Insinkerator phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Insinkerator number should go right to a real human being
Below are some clips we've found from Insinkerator's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to the InSinkerator consumer answer line. For household food waste disposers, press one. For household hot water dispensers, filtration, or tanks, To ensure we provide the best possible service, we may monitor or record this call. For frequently asked questions, troubleshooting, or chat support, visit us at insinkerator dot com. If you would prefer to get assistance from us via text message, please press seven. Otherwise, your call is important to us. So please remain on the line and someone will be with you shortly."
Excerpt from a call with Insinkerator
Thursday, May 16, 2024 1:35 PM

The first phone menu

"Welcome to the InSinkerator consumer answer line.
For household food waste disposers, press one.
For household hot water dispensers, filtration, or tanks, press two."
Excerpt from a call with Insinkerator
Monday, May 20, 2024 7:36 PM
In fact, much of this information on this page is superfluous because this Insinkerator phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Insinkerator operates the call center for this 800-558-5700 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 76 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Insinkerator call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Insinkerator phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Insinkerator staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Insinkerator is Sunday. The most busy day to call is Thursday, which averages 220% more phone calls by comparison. Again, this is based on a sample of 76 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Insinkerator

In summation, the best day to call Insinkerator is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Insinkerator

If you have time to do a bit of reading before you call Insinkerator, we recommend you read over some of our problem-specific articles.

What is the warranty period for Insinkerator products?

The warranty period for Insinkerator products varies depending on the specific model. However, most Insinkerator products come with a standard warranty period of 2 to 5 years. This warranty covers any defects in materials and workmanship that occur during normal residential use. Customers are advised to register their product online within 90 days of purchase to activate the warranty. Insinkerator also offers extended warranty options for purchase, which can provide additional coverage beyond the standard warranty period. It is recommended that customers review the warranty details for their specific Insinkerator product to understand the exact coverage and duration of the warranty.

What is the noise level of Insinkerator garbage disposals?

The noise level of Insinkerator garbage disposals varies depending on the specific model. Insinkerator understands that noise can be a concern for homeowners, so they have developed technologies to reduce noise levels. Many of their models feature advanced SoundSeal technology, including insulation, vibration-reducing components, and anti-vibration sink mounts, which significantly lessen noise during operation. This innovative design ensures that Insinkerator garbage disposals operate quietly and without disrupting your everyday activities. Additionally, Insinkerator also offers Quiet Collar sink baffle and QuietPlus models that deliver even quieter performance. With Insinkerator, you can enjoy the convenience of a garbage disposal without the unwanted noise disturbance.

Can I use a dishwasher with my Insinkerator garbage disposal?

Yes, you can use a dishwasher with your Insinkerator garbage disposal. Our garbage disposals are designed to integrate seamlessly with dishwashers. By connecting the dishwasher drain pipe to the disposal unit, it efficiently disposes of food wastes from the dishwasher. The powerful motor and grinding system in our garbage disposals can handle food waste from both your sink and dishwasher. This convenient feature not only saves you time and effort but also helps to promote a cleaner and more hygienic kitchen environment. So, you can confidently use your dishwasher alongside your Insinkerator garbage disposal without any issues.

Top Insinkerator customer service problems

Click the link above to get answers to just about any Insinkerator customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Insinkerator, and their purpose. Are any of these similar to the reason you are trying to call?
Garbage disposal troubleshooting: "We plugged a little night light in there, and it did not work."
- From a call lasting 7m 54s , Aug 15, 2024 10:43 PM
Disposal malfunction inquiry: "I'm having issues with my disposal; it just is silent."
- From a call lasting 17m 7s , Aug 15, 2024 9:45 PM
Faucet installation troubleshooting: "Well, my only problem is the new faucet has three lines."
- From a call lasting 3m 26s , May 21, 2024 4:37 PM
Requesting lower mounting bracket: "I'm over at Home Depot, and I have a three quarter horse in syncorator, but I am looking for the lower mounting bracket."
- From a call lasting 7m 42s , May 20, 2024 7:36 PM
Sink hole too small: "We purchased a waste disposal unit but the hole in our sink is too small for it."
- From a call lasting 2m 23s , May 16, 2024 1:35 PM
Troubleshooting disposal unit: "My Badger disposal unit stopped working suddenly and I need the tool to unjam it."
- From a call lasting 9m 25s , May 13, 2024 8:58 PM
Information about why customers call Insinkerator is extracted from issues that customers have reported to GetHuman.
Insinkerator issues reported to GetHuman

More Insinkerator Customer Service Contacts

There are of course other ways to contact Insinkerator customer service besides the phone. Below we list the best ones, by medium.

Insinkerator Customer Help Desk / Web Support

insinkerator.com - Customer Service
Customer service web support
As a last, sometimes only, resort- Insinkerator customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Insinkerator's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Insinkerator agent. This phone number is Insinkerator's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-558-5700 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Insinkerator first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Insinkerator has 1 phone number. It's not always clear what is the best way to talk to Insinkerator representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Insinkerator. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Insinkerator. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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