A:Calling this IGLOO Coolers number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at IGLOO Coolers for you.
Q:
Does IGLOO Coolers offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for IGLOO Coolers below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this IGLOO Coolers phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this IGLOO Coolers number should go right to a real human being
Below are some clips we've found from IGLOO Coolers's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Igloo Coolers.
All calls are recorded and monitored for quality and training purposes.
If you are calling about an ice chest, beverage jug, tumbler, or iceless cooler, press one.
If you are calling about an icemaker, refrigerator, or electric water cooler, press two."
Excerpt from a call with IGLOO Coolers
Monday, December 16, 2024 7:52 PM
The first phone menu
"Thank you for calling Igloo Coolers.
All calls are recorded and monitored for quality and training purposes.
If you are calling about an ice chest, beverage jug, tumbler, or iceless cooler, press one.
If you are calling about an icemaker, refrigerator, or electric water cooler, press two."
Excerpt from a call with IGLOO Coolers
Wednesday, November 20, 2024 8:27 PM
In fact, much of this information on this page is superfluous because this IGLOO Coolers phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
IGLOO Coolers operates the call center for this 800-273-7024 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the IGLOO Coolers call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this IGLOO Coolers phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like IGLOO Coolers staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call IGLOO Coolers is Sunday.The most busy day to call is Monday, which averages 600% more phone calls by comparison.Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call IGLOO Coolers is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that IGLOO Coolers staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call IGLOO Coolers
If you have time to do a bit of reading before you call IGLOO Coolers, we recommend you read over some of our problem-specific articles.
Yes, Igloo coolers are BPA-free. We understand the concern about Bisphenol A (BPA) and its potential health effects. To prioritize the well-being of our customers, all Igloo coolers are completely free from BPA. We have taken proactive steps to ensure our coolers are made with materials that meet the highest safety standards. Our commitment to using BPA-free materials means you can confidently enjoy your favorite cold beverages or store food in our coolers without any BPA-related worries. Igloo is dedicated to providing high-quality products that are not only efficient and durable but also safe for you and your family.
Igloo offers a warranty on all its products to ensure customer satisfaction. The warranty coverage varies depending on the specific product model and is outlined in detail on the product packaging and instruction manual. Generally, Igloo provides a limited warranty against any manufacturing defects or faults in materials used for a certain period after the purchase, typically ranging from 1 to 5 years. This warranty guarantees that the product will be free from defects under normal use. It covers repairs, replacements, or refunds, at Igloo's discretion, for products found to be defective. However, the warranty does not cover damages caused by misuse, accidents, or unauthorized tampering. To make a warranty claim, customers need to retain proof of purchase and contact Igloo's customer service, who will guide them through the process.
The return policy for Igloo-store.com ensures customer satisfaction. If you are not completely happy with your purchase, we offer a hassle-free return within 30 days from the date of delivery. To qualify for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase. Please contact our customer service team to initiate the return process. We will provide you with a prepaid shipping label for your convenience. Upon receipt and inspection of the returned item, we will issue a refund to your original form of payment. Please note that shipping costs are non-refundable. For any further inquiries or clarifications regarding our return policy, feel free to reach out to our friendly customer service representatives via phone or email.
Click the link above to get answers to just about any IGLOO Coolers customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to IGLOO Coolers, and their purpose. Are any of these similar to the reason you are trying to call?
Returning wrong hinges: "I'm just trying to return these to y'all."
- From a call lasting 9m 22s , Dec 16, 2024 8:01 PM
More IGLOO Coolers Customer Service Contacts
There are of course other ways to contact IGLOO Coolers customer service besides the phone. Below we list the best ones, by medium.
Use this address to email customer service for help
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and IGLOO Coolers will reply our your email.
Conclusion and closing notes
This is IGLOO Coolers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a IGLOO Coolers agent. This phone number is IGLOO Coolers's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-273-7024 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call IGLOO Coolers first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, IGLOO Coolers has 1 phone number. It's not always clear what is the best way to talk to IGLOO Coolers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for IGLOO Coolers. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like IGLOO Coolers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.