Holland America Cruise Line Guest Relations

Phone Number & Getting a Rep

Holland America Cruise Line Guest Relations number

800-599-8256
Toll-free·Calls Guest Relations·See main phone number & contact info
Q:

How do I talk to a human at this Holland America Cruise Line number?

A:Direct to human for guest relations
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Holland America Cruise Line Guest Relations?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

All Holland America Cruise Line customer service contact information

This is the #3 most popular Holland America Cruise Line phone number out of 4. Click above to go back to the main customer service number and other contact information, including Holland America Cruise Line email addresses, twitter handles, and live chat options.

More Holland America Cruise Line Customer Phone Numbers

Customer Service

800-426-0327
Main phone number · Toll-free · 24 hours, 7 days · Press 2 at the first menu. Then choose an option 1-6. · If you are a travel advisor, press 1. All other callers, press 2.

Reservations

877-932-4259
Toll-free · Mon-Fri 6am-6pm, Sat-Sun 7am-4pm PST · Calling this Holland America Cruise Line number should go right to a real human being · If you are a travel advisor, press 1. All other callers, press 2.

Corporate Offices

206-281-3535
24 hours, 7 days · Corporate Headquarters · If you know your party's 5-digit extension, enter it now. For reservations, press 1. For guest relations, press 2. For the operator, press 3 or stay on the line.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Holland America Cruise Line phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human for guest relations
Here is how our research team describes the way the Holland America Cruise Line phone system greets you: Guest Relations Dept - Questions about onboard billing, press 1. Existing booking or upcoming sailing, press 2. If you know the extension of the party you want to reach, press 3. Lost or damaged luggage, press 4. Lost property, press 5. All other questions, press 6.

What are the hours and when should I call?

Holland America Cruise Line operates the call center for this 800-599-8256 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 690 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Holland America Cruise Line phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Holland America Cruise Line staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Holland America Cruise Line is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 690 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Holland America Cruise Line is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Holland America Cruise Line staffs the call center well on Wednesday.

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