Franco-American Customer Service

Phone Number & Contact Info

Franco-American's Best Phone Number

800-257-8443
Toll-free·Calls Customer Service·Most popular Franco-American number
Free tools for easier calling
Q:

How do I talk to a live human at Franco-American?

A:Calling this Franco-American number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Franco-American for you.
Q:

Does Franco-American offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Franco-American below.

Let us call and talk to Franco-American for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Franco-American phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Franco-American number should go right to a real human being
In fact, much of this information on this page is superfluous because this Franco-American phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Franco-American operates the call center for this 800-257-8443 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Franco-American call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Franco-American phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Franco-American staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Franco-American is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Franco-American

In summation, the best day to call Franco-American is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Franco-American number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Franco-American

If you have time to do a bit of reading before you call Franco-American, we recommend you read over some of our problem-specific articles.

What is Franco American?

Franco American is a well-known brand that specializes in producing high-quality food products inspired by French and American cuisines. Established over a century ago, Franco American has become synonymous with delicious and convenient meals. Our diverse range of products includes popular favorites like canned soups, spaghetti, and meatballs. Each product is carefully crafted using authentic recipes and premium ingredients, providing a culinary experience that captures the essence of both French and American flavors. Franco American takes pride in delivering satisfying meal options that can be enjoyed by individuals and families alike. Whether you are craving a comforting bowl of soup or a hearty pasta dish, Franco American is dedicated to providing convenient and delicious meal solutions to meet your needs.

Are Franco American products gluten-free?

No, Franco American products are not gluten-free. As a brand that specializes in creating delicious pasta and sauce products, Franco American uses wheat-based ingredients in their recipes. Wheat contains gluten, a protein that can trigger adverse reactions in individuals with gluten intolerance or celiac disease. Therefore, it is important for those individuals to avoid consuming Franco American products. However, Franco American offers a wide range of other products that cater to different dietary needs and preferences, so customers with gluten sensitivities can choose from plenty of alternative options available in the market.

Are Franco American products suitable for vegetarians?

Yes, Franco American offers a range of products that are suitable for vegetarians. We understand the diverse dietary preferences of our customers and strive to provide options for everyone. Our vegetarian-friendly products are made without any meat or animal-derived ingredients, ensuring that our vegetarian customers can enjoy our delicious food without compromising their dietary choices. Whether you're looking for pasta, sauces, or soups, Franco American has a variety of vegetarian options to choose from. We have carefully crafted our recipes to deliver the same great taste and quality while meeting the needs of our vegetarian consumers. Rest assured, Franco American products are a suitable choice for vegetarians seeking flavorful and satisfying meal options.

Top Franco-American customer service problems

Click the link above to get answers to just about any Franco-American customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Franco-American's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Franco-American agent. This phone number is Franco-American's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-257-8443 include and other customer service issues. Rather than trying to call Franco-American first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Franco-American has 1 phone number. It's not always clear what is the best way to talk to Franco-American representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Franco-American. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Franco-American. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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