A:Calling this Express Ramps number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Express Ramps for you.
Q:
Does Express Ramps offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-6pm EST.The least busy day is Thursday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Express Ramps below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Express Ramps phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Express Ramps number should go right to a real human being
Below are some clips we've found from Express Ramps's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling ExpressRamps.
The wheelchair ramp experts. Please listen to the following six options.
You may make your selection at any time. If you do not have any questions and are ready to place an order, please press one.
To ask questions about our products or how to select the correct product, please press two."
Excerpt from a call with Express Ramps
Wednesday, March 6, 2024 3:54 PM
The first phone menu
"Thank you for calling ExpressRamps.
The wheelchair ramp experts. Please listen to the following six options.
You may make your selection at any time. If you do not have any questions and are ready to place an order, please press one.
To ask questions about our products or how to select the correct product, please press two."
Excerpt from a call with Express Ramps
Wednesday, March 6, 2024 3:54 PM
In fact, much of this information on this page is superfluous because this Express Ramps phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Express Ramps operates the call center for this 866-491-1110 phone number Mon-Fri 9am-6pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Express Ramps call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Express Ramps phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Express Ramps staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Express Ramps is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Express Ramps is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Express Ramps staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Express Ramps
If you have time to do a bit of reading before you call Express Ramps, we recommend you read over some of our problem-specific articles.
Express Ramps is a leading provider of high-quality, durable ramps designed to enhance accessibility for individuals with mobility challenges. Our ramps are designed to be lightweight and portable, allowing for easy transportation and installation wherever they are needed. Our wide range of ramp options can accommodate various needs, including thresholds, inclines, and van access. Express Ramps offers ramps made from durable materials like aluminum and rubber, ensuring long-lasting performance and safety. Whether it's for personal or commercial use, our ramps are suitable for residential homes, businesses, schools, and healthcare facilities. With a commitment to superior craftsmanship and customer satisfaction, Express Ramps is the go-to solution for anyone seeking reliable and affordable accessibility ramps.
Express Ramps offers a wide variety of ramps designed to meet different accessibility needs. Our product range includes portable ramps, perfect for providing temporary access in various settings like stairs, curbs, and door thresholds. These ramps offer easy transportation and are available in various lengths and weight capacities to suit individual requirements. We also offer modular ramps, which are versatile and customizable to fit specific spaces or structures. These ramps are ideal for permanent installations in residential or commercial buildings. Additionally, Express Ramps provides vehicle ramps specifically designed to aid with vehicles' loading and unloading processes. Our selection of ramps caters to diverse mobility challenges and is constructed using durable materials to ensure long-lasting functionality and safety.
At Express Ramps, we offer a comprehensive warranty on our ramps to provide our customers with peace of mind. All our ramps come with a standard one-year warranty against any manufacturing defects. This means that if there is any issue with the ramp due to faulty materials or workmanship, we will repair or replace it free of charge within the first year of purchase. Additionally, we also offer extended warranty options for those who desire further coverage. Our dedicated customer support team is always ready to assist and address any inquiries or concerns regarding warranties or any other product-related matters. We prioritize the satisfaction of our customers and strive to ensure that our ramps are of the highest quality and durability.
Click the link above to get answers to just about any Express Ramps customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Express Ramps Customer Service Contacts
There are of course other ways to contact Express Ramps customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Express Ramps will reply our your email.
Conclusion and closing notes
This is Express Ramps's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Express Ramps agent. This phone number is Express Ramps's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-491-1110 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Express Ramps first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Express Ramps has 1 phone number. It's not always clear what is the best way to talk to Express Ramps representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Express Ramps. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Express Ramps. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.