A:Not at this number; hours here are Mon-Fri 9am-11pm EST.The least busy day is Wednesday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Eatstreet below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Eatstreet phone number to document the phone system.
Here is how our research team describes the way the Eatstreet phone system greets you: Hi, thanks for calling Eatstreet. You're hungry. We're here to help. This call may be recorded or monitored for quality and training purposes. To speak with our customer support team, please press 1.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from Eatstreet's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thanks for calling EatStreet. You're hungry?
We're here to help. This call may be recorded.
Or monitored for quality and training purposes.
To speak with our customer support team, please press one.
Please hold while we connect you to a customer service specialist.
You are the next caller in the queue.
Thank you for calling TriNet."
Excerpt from a call with Eatstreet
Friday, January 26, 2024 7:05 PM
What are the hours and when should I call?
Eatstreet operates the call center for this 866-654-8777 phone number Mon-Fri 9am-11pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 297 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Eatstreet call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Eatstreet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Eatstreet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Eatstreet is Wednesday.The most busy day to call is Friday, which averages 147% more phone calls by comparison.Again, this is based on a sample of 297 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Eatstreet is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Eatstreet staffs the call center well on Wednesday.
Why Customers Call Eatstreet
Below is a sample of recent calls to Eatstreet, and their purpose. Are any of these similar to the reason you are trying to call?
Order delivery issue: "I don't think it got delivered."
- From a call lasting 7m 22s , Oct 6, 2024 11:29 PM
Cancel order request: "I would like to cancel my order."
- From a call lasting 2m 25s , Sep 23, 2024 1:30 AM
Order payment issue: "The money was taken out of my account, but the store didn't receive the order."
- From a call lasting 5m 14s , Sep 22, 2024 11:29 PM
Order not received: "I just ordered something online, and my card was charged, but the order was never sent to the restaurant."
- From a call lasting 9m 40s , Sep 13, 2024 10:08 PM
Order confirmation issue: "I didn't get any confirmation email that my delivery was placed."
- From a call lasting 3m 9s , Sep 13, 2024 3:28 AM
Onboarding new restaurant: "I'm trying to get that onboard and get that up and going."
- From a call lasting 3m 48s , Sep 12, 2024 9:15 PM
Tablet replacement request: "We need a new one."
- From a call lasting 2m 15s , Sep 11, 2024 5:48 PM
Follow-up on registration: "I recently registered our restaurant on your platform."
- From a call lasting 3m 7s , Sep 9, 2024 9:07 PM
Information about why customers call Eatstreet is extracted from issues that customers have reported to GetHuman.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Eatstreet will reply our your email.
Conclusion and closing notes
This is Eatstreet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Eatstreet agent. This phone number is Eatstreet's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-654-8777 include Account Access, Missing Item, Refund a Charge, Wrong Order, Dispute a Charge and other customer service issues. Rather than trying to call Eatstreet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Eatstreet has 1 phone number. It's not always clear what is the best way to talk to Eatstreet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Eatstreet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Eatstreet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.