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Dashlane Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Dashlane customer support.

Dashlane's Best Contact Information

Help Desk: support.dashlane.com - Customer Service
Q:

How do I contact Dashlane customer service?

A:Dashlane does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Dashlane starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.
Q:

Does Dashlane offer 24 hour customer service?

A:Not by phone. But you can contact Dashlane 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Dashlane Customer Service

There are other ways to contact Dashlane customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

support.dashlane.com - Customer Service
Online customer service Help Center
24 hours, 7 days
As a last, sometimes only, resort- Dashlane customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Dashlane?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Dashlane, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How Do I Cancel My Dashlane Account?

Dashlane is a service that has created a secure and convenient option for all of your passwords, payment information, and personal data. To fill out sign-in information and payment information, install Dashlane's browser extension. Dashlane is a paid service, and if you are unhappy with the service, canceling your Dashlane account is an easy process. By visiting the Dashlane website and visiting the My Account menu, you can cancel your auto-renewal of the Dashlane membership.

Is Dashlane Compatible with Mobile Devices (iOS/Android)?

Yes, Dashlane is fully compatible with both iOS and Android mobile devices. Whether you use an iPhone, iPad, or an Android smartphone or tablet, you can seamlessly access and manage your passwords and personal information on the go. You can download the Dashlane app from the App Store for iOS devices or the Google Play Store for Android devices. With Dashlane on your mobile device, you can autofill passwords, generate strong passwords, store and secure sensitive information like credit card details, and sync your data across devices. It provides a user-friendly interface, ensuring a smooth experience on both iOS and Android platforms, making it convenient and easy to use Dashlane wherever you are.

How Do I Turn Off Dashlane Notifications?

It can be overwhelming when you're constantly bombarded with notifications from your password manager, such as Dashlane. Thus, learn how to disable these notifications so that you can take a break from them. You can choose which types of notifications you no longer want to receive, and the disabling is temporary. When you're ready to start receiving notifications again, you can follow the same steps and check the boxes next to the types of messages you want to receive.

Top Dashlane customer problems and solutions

Click the link above to get answers to just about any Dashlane customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Help me with my issue

Calling this Dashlane Customer Number

Christian Allen is the editor / author responsible for this content.
May 3, 2024

Dashlane is a password manager and online wallet application that offers additional online services, such as VPN networks and online form completion. With over 10 million customers all over the world, it isn't surprising that Dashlane gets a lot of calls.

It should be noted that Dashlane does not offer live chat or phone-based customer service. Dashlane users have to submit support queries through the company's online form or submit a query through Twitter direct messages.

Why Do People Contact Dashlane Customer Support?

Dashlane users contact Dashlane customer support for a range of reasons, including:

  • Learning how to start, change, or cancel an account
  • Technical support and troubleshooting
  • Information about Dashlane products and services
  • Issues with billing
  • Reporting possible hacking, identity theft, and fraud

Best Practices for Calling Dashlane Customer Service

There are several things that you can do to help ensure that your Dashlane question or issue is resolved quickly and to your satisfaction:

Before contacting Dashlane, make sure you have screenshots or other digital files needed to support your question or case. You can attach these files within the online form.

You'll also need to indicate your version of Dashlane. Instructions on the online form will show you how you can find this information.

Describe your question or issue clearly and briefly so that the Dashlane customer service representative responding to your request doesn't have to contact you for clarification.

How do Consumers Feel About Calling Dashlane Customer Service?

Many consumers are unhappy with the limited level of customer service provided by Dashlane. They would like to have a more personalized support option available. Still, there is generally a significant level of satisfaction with Dashlane's service. The company is also good at updating its blog and social media accounts. This practice keeps customers informed about possible outages and bugs.

What Kind of Issues can Dashlane Customer Service Representative Resolve?

Because Dashlane offers online services, Dashlane customer service representatives can resolve most issues, including billing questions, subscription issues, technical support and questions about how to properly use Dashlane services.

What Can't Be Resolved With a Call to Dashlane Customer Service?

Dashlane customer support can't resolve incompatibility issues between Dashlane products and your operating system or device. If you are having such issues, your Dashlane customer service representative may be able to suggest a work-around, but can't fix problems with a third-party company's product or software.

If you have problems with using your bank accounts, debit or credit cards with Dashlane's digital wallet service, you will likewise have to work with your financial services providers to address the issue. Dashlane may not be in a position to restore funds to your account or address declined payment situations if the fault lies with your banking institution.

What Should You Do If You Have an Unsuccessful Contact with Dashlane?

If your initial request for customer support from Dashlane proves unsatisfactory, don't give up. You still have options for getting an answer to your question or a resolution to your issue.

First, review the communications between you and Dashlane customer support. You may be able to identify miscommunications or areas where details were missed.

Next, send another request to Dashlane. Highlight your areas of concern and point out where, if any, miscommunications took place. The next customer service representative who reviews your contact form may have more training or experience and will be in a better position to help you.

If the online form route doesn't work, try getting in touch with Dashlane via social media. The company may have a different set of specialists monitoring these accounts and the person who answers your request may be able to help.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

You came here to see Dashlane's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Dashlane agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Dashlane anyways and help you with your issue. Over the last 18 months, 17,220 customers like you have come in search of a phone number for Dashlane and helped us confirm they don't have one. Common reasons that people try to call Dashlane customer support department include Hacked Account, Downgrade Account, Cancel Account, Account Access, Upgrade Account and other customer service issues. Rather than trying to call Dashlane first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Dashlane doesn't have any phone numbers. It's not always clear what is the best way to talk to Dashlane representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Dashlane Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Dashlane, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Dashlane customers like yourself.

GetHuman does not provide call center services or customer support operations for Dashlane. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dashlane. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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