DHL Express (UK) Customer Service

Phone Number & Contact Info

DHL Express (UK)'s Best Phone Number

+44 1332 816960
Calls Customer Service·Most popular DHL Express (UK) number
Q:

How do I talk to a live human at DHL Express (UK)?

A:At the first automated answer just hold. Message repeats, just keep holding and you will get answered by an operator.
Q:

Does DHL Express (UK) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

DHL Express (UK) Customer Phone Numbers

Customer Service

+44 845 026 1278
24 hours, 7 days · Automated service only ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this DHL Express (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: At the first automated answer just hold. Message repeats, just keep holding and you will get answered by an operator.

What are the hours and when should I call?

DHL Express (UK) operates the call center for this +44 1332 816960 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 607 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this DHL Express (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like DHL Express (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call DHL Express (UK) is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 607 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call DHL Express (UK)

In summation, the best day to call DHL Express (UK) is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this DHL Express (UK) number, but it is also the day with the shortest hold times.

Why Customers Call DHL Express (UK)

If you have time to do a bit of reading before you call DHL Express (UK), we recommend you read over some of our problem-specific articles.

What countries does DHL Express ship to?

DHL Express ships to over 220 countries and territories worldwide. With an extensive global network, we reach all major destinations, making it easier for businesses and individuals to send parcels internationally. Whether you want to ship to popular destinations like the United States, China, Germany, or the United Kingdom, or need to send a package to a remote location, DHL Express has you covered. Our strong presence in emerging markets also ensures seamless delivery to countries in Africa, Asia-Pacific, Latin America, and the Middle East. Furthermore, DHL Express offers a wide range of shipping solutions, including express delivery, time-definite deliveries, customs clearance services, and online tracking, ensuring your package is delivered safely and swiftly to its destination.

What payment options are available for shipping charges?

DHL Express (UK) offers various convenient payment options for shipping charges. Customers can choose to pay by credit or debit card, including Visa, Mastercard, and American Express. Secure online payment through DHL's website is also available, ensuring quick and hassle-free transactions. Additionally, customers can set up an account with DHL, allowing them to manage and track their shipping charges while benefiting from flexible payment terms. This option is particularly suitable for frequent shippers who wish to streamline their shipping process. Moreover, DHL Express (UK) provides the option to pay using a DHL account holder's specific billing agreement, ensuring an efficient and personalized payment experience. With these flexible payment choices, DHL Express (UK) aims to cater to the diverse needs of their customers and simplify the payment process for shipping charges.

Top DHL Express (UK) customer service problems

Click the link above to get answers to just about any DHL Express (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call DHL Express (UK) is extracted from issues that customers have reported to GetHuman.
DHL Express (UK) issues reported to GetHuman

Conclusion and closing notes

This is DHL Express (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DHL Express (UK) agent. This phone number is DHL Express (UK)'s best phone number because 3,642 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 1332 816960 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call DHL Express (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, DHL Express (UK) has 2 phone numbers. It's not always clear what is the best way to talk to DHL Express (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for DHL Express (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like DHL Express (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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