Blue Cross Blue Shield (SC) Customer Service

Phone Number & Contact Info

Blue Cross Blue Shield (SC)'s Best Phone Number

803-788-0222
Calls Customer Service·Most popular Blue Cross Blue Shield (SC) number
Q:

How do I talk to a live human at Blue Cross Blue Shield (SC)?

A:Press 9.
Q:

Does Blue Cross Blue Shield (SC) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

Blue Cross Blue Shield (SC) Customer Phone Numbers

Columbia Customer Service

800-288-2227
Toll-free · 24 hours, 7 days · Press 9 · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Blue Cross Blue Shield (SC) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 9

What are the hours and when should I call?

Blue Cross Blue Shield (SC) operates the call center for this 803-788-0222 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 488 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Cross Blue Shield (SC) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Cross Blue Shield (SC) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Blue Cross Blue Shield (SC) is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 488 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Blue Cross Blue Shield (SC)

In summation, the best day to call Blue Cross Blue Shield (SC) is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Blue Cross Blue Shield (SC) staffs the call center well on Friday.

Why Customers Call Blue Cross Blue Shield (SC)

If you have time to do a bit of reading before you call Blue Cross Blue Shield (SC), we recommend you read over some of our problem-specific articles.

What is Blue Cross Blue Shield (SC)?

Blue Cross Blue Shield (SC) is a reputable health insurance provider that offers comprehensive coverage to individuals and families across South Carolina. As a part of the Blue Cross Blue Shield Association, it operates as an independent licensee, aiming to improve access and affordability of healthcare services. Blue Cross Blue Shield (SC) provides a wide network of healthcare providers, including doctors, hospitals, and specialists, ensuring members can receive quality care. With various health insurance plans tailored to specific needs and budgets, it offers benefits such as preventive care, prescription drug coverage, and emergency services. Blue Cross Blue Shield (SC) prioritizes member satisfaction by continually seeking innovative solutions and empowering individuals to make informed healthcare decisions.

What services does Blue Cross Blue Shield (SC) provide?

Blue Cross Blue Shield (SC) provides a comprehensive range of healthcare services to members. These services include access to a large network of healthcare providers, both primary care physicians and specialists, ensuring members can receive the care they need. Blue Cross Blue Shield (SC) offers coverage for preventive care, such as vaccinations and screenings, alongside coverage for hospital stays, surgical procedures, and prescription medications. Additionally, members have access to telehealth services, enabling them to receive medical care remotely. Blue Cross Blue Shield (SC) is committed to supporting the well-being of its members and offers resources for mental health support, wellness programs, and chronic disease management. Detailed information on specific services and coverage can be found in the member's plan documents.

What health insurance plans are available through Blue Cross Blue Shield (SC)?

Blue Cross Blue Shield (SC) offers a range of health insurance plans designed to meet the unique needs of individuals, families, and businesses. The available plans include individual and family plans, Medicare plans, and group plans for employers. These plans offer comprehensive coverage for medical services, prescription drugs, preventive care, and more. Customers can choose from various options, such as HMO, PPO, and high-deductible plans, to find the one that suits their preferences and budget. Blue Cross Blue Shield (SC) also provides additional programs and services to promote wellness and support members in managing their health. With a variety of plans and personalized options, individuals and businesses in South Carolina can find the right health insurance solution with Blue Cross Blue Shield.

Top Blue Cross Blue Shield (SC) customer service problems

Click the link above to get answers to just about any Blue Cross Blue Shield (SC) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Blue Cross Blue Shield (SC) Customer Service Contacts

There are of course other ways to contact Blue Cross Blue Shield (SC) customer service besides the phone. Below we list the best ones, by medium.

Blue Cross Blue Shield (SC) Customer Help Desk / Web Support

provider.bcbssc.com - Customer Service
You must be a provider to create a Log-in. Once inside when checking claims/eligibility etc., there is an option button " Ask Provider Services ", from there you can connect to a live representative. Must have a headset attached to your computer.
As a last, sometimes only, resort- Blue Cross Blue Shield (SC) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Blue Cross Blue Shield (SC)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross Blue Shield (SC) agent. This phone number is Blue Cross Blue Shield (SC)'s best phone number because 2,928 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 803-788-0222 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Cross Blue Shield (SC) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Blue Cross Blue Shield (SC) has 2 phone numbers. It's not always clear what is the best way to talk to Blue Cross Blue Shield (SC) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Blue Cross Blue Shield (SC). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blue Cross Blue Shield (SC). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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