Atlanta Journal Constitution Customer Service

Phone Number & Contact Info

Atlanta Journal Constitution's Best Phone Number

404-522-4141
Calls Customer Service·Most popular Atlanta Journal Constitution number
Q:

How do I talk to a live human at Atlanta Journal Constitution?

A:Press 3 then 0, then 3.
Q:

Does Atlanta Journal Constitution offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6:30am-5pm, Sat 7:30am-11:30am, Sun 8am-1pm, Holidays 7:30am-11:30am. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

Atlanta Journal Constitution Customer Phone Numbers

Corporate Offices

404-526-5151
24 hours, 7 days · Press 0. · Employee directory, press 1. General customer service, press 2. Classified advertising, press 3. Non-classified advertising, press 4. News department, press 5. To speak to an operator, press 9 or just stay on the line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Atlanta Journal Constitution phone number to document the phone system.
Here is how our research team describes the way the Atlanta Journal Constitution phone system greets you: To start a new subscription, press 1. For online products or technical support, press 2. For assistance with home delivery, billing, or to make a payment, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3 then 0, then 3

What are the hours and when should I call?

Atlanta Journal Constitution operates the call center for this 404-522-4141 phone number Mon-Fri 6:30am-5pm, Sat 7:30am-11:30am, Sun 8am-1pm, Holidays 7:30am-11:30am. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,223 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Atlanta Journal Constitution phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Atlanta Journal Constitution staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Atlanta Journal Constitution is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 1,223 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Atlanta Journal Constitution

In summation, the best day to call Atlanta Journal Constitution is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Atlanta Journal Constitution staffs the call center well on Tuesday.

Why Customers Call Atlanta Journal Constitution

If you have time to do a bit of reading before you call Atlanta Journal Constitution, we recommend you read over some of our problem-specific articles.

How Do I Report a Delivery Problem for the Atlanta Journal Constitution?

If you are having a problem with your newspaper delivery, you can report it in several ways. You can use the AJC website, the app, call customer service, or send an email. You can also mail the company. Whichever method you choose, make sure you include your name, address, and phone number so that the customer service team can help you as soon as possible.

Top Atlanta Journal Constitution customer service problems

Click the link above to get answers to just about any Atlanta Journal Constitution customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Atlanta Journal Constitution is extracted from issues that customers have reported to GetHuman.
Atlanta Journal Constitution issues reported to GetHuman

More Atlanta Journal Constitution Customer Service Contacts

There are of course other ways to contact Atlanta Journal Constitution customer service besides the phone. Below we list the best ones, by medium.

Atlanta Journal Constitution Customer Email Addresses

customercare@ajc.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Atlanta Journal Constitution will reply our your email.

Atlanta Journal Constitution Customer Help Desk / Web Support

ajc.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Atlanta Journal Constitution customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Atlanta Journal Constitution's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Atlanta Journal Constitution agent. This phone number is Atlanta Journal Constitution's best phone number because 7,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 404-522-4141 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Atlanta Journal Constitution first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Atlanta Journal Constitution has 2 phone numbers. It's not always clear what is the best way to talk to Atlanta Journal Constitution representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Atlanta Journal Constitution. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Atlanta Journal Constitution. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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