Does AIG Retirement offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for AIG Retirement below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this AIG Retirement phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2, then 0, then 0
Below are some clips we've found from AIG Retirement's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Corbridge Financial Retirement Services client care center.
Please note your call will be recorded for quality and security purposes.
Corvidge Financial Services."
Excerpt from a call with AIG Retirement
Thursday, February 29, 2024 6:45 PM
They may ask you to say or enter information
"Thank you for calling Corbridge Financial Retirement Services client care center.
Please note that we are currently experiencing higher call volumes, which may result in long hold times.
Rather than wait on hold, did you know that you have access to all of the same tools and information as our client service professionals through our website?
Online, you can easily initiate a withdrawal, reprint your statement, check your balance, or reset your password among other functions.
If you haven't already, for faster service, we encourage to you log on to w w w dot core bridge financial dot com slash r s.
Thank you for calling the Corbridge Financial Retirement Services client care center.
Please note your call will be recorded for quality and security purposes.
Financial Development Services.
Please enter or say your social Security number."
Excerpt from a call with AIG Retirement
Monday, June 17, 2024 12:28 PM
What are the hours and when should I call?
AIG Retirement operates the call center for this 800-448-2542 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 202 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the AIG Retirement call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AIG Retirement phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AIG Retirement staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AIG Retirement is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 202 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call AIG Retirement is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AIG Retirement staffs the call center well on Wednesday.
Why Customers Call AIG Retirement
If you have time to do a bit of reading before you call AIG Retirement, we recommend you read over some of our problem-specific articles.
AIG Retirement is a comprehensive retirement plan offered by American International Group (AIG), a leading global insurance and financial services company. It is designed to help individuals effectively save and plan for a financially secure retirement. AIG Retirement offers various retirement products and services, including individual retirement accounts (IRAs), annuities, and employer-sponsored retirement plans. With a focus on personalized solutions, AIG Retirement provides options tailored to individuals' unique goals, risk tolerance, and time horizon. Whether it's maximizing tax advantages, generating income, or growing savings, AIG Retirement offers a range of investment options to suit diverse needs. Backed by AIG's extensive experience and expertise, AIG Retirement aims to help individuals navigate the complexities of retirement planning and achieve their financial goals for a comfortable and worry-free retirement.
Having an AIG Retirement account offers numerous tax advantages. Firstly, contributions made to the account are typically tax-deferred, meaning they are not subject to income tax until withdrawn. This enables individuals to potentially lower their current taxable income. Secondly, the growth of investments within the account is tax-deferred as well, allowing them to compound over time without being taxed. Thirdly, when withdrawals are made during retirement, they are subject to ordinary income tax rates. However, as retirees often have lower income levels, they may be in a lower tax bracket. Additionally, those aged 50 and above may be eligible for catch-up contributions, which allow an additional amount to be contributed to their retirement account. Overall, an AIG Retirement account provides valuable tax advantages to help individuals maximize their savings and prepare for a financially secure retirement.
AIG Retirement plans have certain fees associated with them, which include administrative fees, investment management fees, and individual service fees. The administrative fee covers the costs of managing and maintaining the retirement plan and can vary based on the plan chosen. Investment management fees are charged for the professional management and oversight of the investment options within the plan. These fees are typically a percentage of the total assets invested. Individual service fees may be applicable for specific services requested by participants, such as loan processing or withdrawal requests. The specific details and amounts of these fees can be found in the plan's disclosure documents or by contacting AIG Retirement directly. It is important for participants to review and understand these fees before choosing a retirement plan.
Click the link above to get answers to just about any AIG Retirement customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call AIG Retirement is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- AIG Retirement customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is AIG Retirement's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AIG Retirement agent. This phone number is AIG Retirement's best phone number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-448-2542 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call AIG Retirement first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AIG Retirement has 1 phone number. It's not always clear what is the best way to talk to AIG Retirement representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for AIG Retirement. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AIG Retirement. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.