How Do I Retake the Personality Profile Test on eHarmony?
eHarmony requires its members to fill out a relationship questionnaire when creating their profile. Due to changes in people over time, most want to retake the eHarmony profile test. How to retake eHarmony profile test is a challenging task. You can do it through the eHarmony website or by contacting customer service directly.
eHarmony, the popular online dating website was launched in 2002 and they have been matchmaking since. The website is operational in several countries across the world.
The service has people from all walks of life, races, ages, religious inclinations and political leanings.
The process of finding a match at eHarmony involves find compatible partners. Compatibility is determined based on information submitted by members through a questionnaire. You are required to fill a Relationship Questionnaire when you are creating your profile.
The questionnaire helps you provide a personality profile based on the answers to the relationship questions. Though the questionnaire is designed to be filled once, you can retake the test after you become eligible. Eligibility in this regard means after six months have passed.
You can also become eligible under certain special circumstances. You will have to contact customer service and explain your special circumstances. You will have to be very convincing to accomplish this task.
eHarmony allows customers to retake the test since they realize that people do change and grow. Their profiles need to reflect their growth for them to be truly authentic.
One way you can retake the test is to delete your entire profile and create a new one. Since you will have to create another profile you will be required to take a Relationship questionnaire which you can fill with brand new answers.
Another manner in which you can retake the relationship questionnaire is if you renew your Premium membership subscription. Therefore, if you do not have a Premium membership on the site, you should upgrade to one if you want to retake the questionnaire. However, you will need to contact customer care after getting a new subscription or a renewal to ask them to allow you to take the relationship questionnaire.
To retake the personality profile test on eHarmony you will have to contact customer service directly. You can reach them through the following ways:
Live Chat
The following steps outline how you can retake the eHarmony relationship questionnaire via Live Chat:
1. Launch your web browser
2. Open the Boost Mobile website
3. Scroll to the bottom and click 'Contact Us'
4. You will be directed to the Boost customer service page. On the page you will be presented with various options to contact customer care. Click the chat icon. Live chats are done online and will be the fastest way to contact customer service. You should also see at what time the different communication channels are open or available for use.
5. Once you click the chat icon a live chat will be initiated. You may be met by a chatbot that will present you with a list of options. If 'Retake Questionnaire' is not on the list, type into the search bar
6. Wait a while and you will be connected to a customer service agent who will help you retake the test.
Phone
You can also call eHarmony customer service about retaking the relationship questionnaire. Calling them is also a swift way to reach customer service especially when there is no congestion on the line.
You should ensure that you receive confirmation from the customer service agent that your profile will allow you to retake the test. It would be better if you were at your computer and your eHarmony profile open while you consult them.
To find out when the line is available and retrieve the phone number, go to GetHuman.
eHarmony customer service also has email support where you can contact them and ask them to allow you to retake the personality test. Be brief yet alluring to get their approval.
The eHarmony customer service email address can be found at GetHuman.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for eHarmony Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like eHarmony in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Retake the Personality Profile Test on eHarmony? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.