How Do I Reset My Password for eHarmony?

If you're having trouble logging in to your eHarmony account, you can try a few things. Use the site to change your password, use the app to change your password or request a password reset via email. If you have tried all of these methods and still cannot log in, you may have been banned from the platform.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Online dating has taken the world by storm, making it easier for people to connect and form relationships. However, it can be hard to know which one to choose with so many options available. eHarmony is one of the most popular online dating websites out there. It has a large user base and is known for its success rate in matching happy couples. The site also has a reputation of being quite user-friendly. If you're having trouble logging in to your eHarmony account, you can try a few things.

Use the Site to Change Your Password

If you're having trouble logging in to your eHarmony account, the first thing you should try is using the site to reset your password. Go to the login page and click on the "Forgot Password?" link. This will take you to a page where you can enter your email address and have a password reset link sent to you. Once you receive the link, click on it and follow the instructions to reset your password.

Use the App to Change Your Password

If you're having trouble logging in to your eHarmony account, you can also try using the app to reset your password. To do this, open the app and tap on the "Forgot Password?" link. This will take you to a page where you can enter your email address and have a password reset link sent to you. Once you receive the link, click on it and follow the instructions to reset your password.

Request a Password Reset Via Email

If you're having trouble resetting your password using the site or the app, you can request a password reset via email. Go to the login page and click on the "Forgot Password?" link. Enter your email address and click on the "Request Password Reset" button on the next page. This will send an email to the address you entered with instructions on resetting your password.

Once you receive the password reset email, click on the link included in it. This will take you to a page where you can enter a new password. Once you've entered your new password, click on the "Reset Password" button.

Call Customer Service

If you have tried all the methods listed above with no success, you can also try calling eHarmony customer service. When you call, have your email address and password handy so that the customer service representative can help you reset your password. You will need to verify your identity by providing information such as your name, date of birth and zip code.

What if I Cannot Reset My Password?

You may find it impossible to set a new password in some cases. If that is the case, you may have been banned from the platform. Usually, you may be banned if you violate the terms of service or if you are reported for suspicious activity. If you think you have been banned unfairly, you can try contacting customer service to see if they can help you.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Reset My Password for eHarmony?

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Why does GetHuman Write How-to Guides for eHarmony Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like eHarmony in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Password for eHarmony? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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How do you change your password on eHarmony?
How can you reset your eHarmony password

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