Do I need to pay for return shipping?

Asked a year ago
Yes, customers are responsible for paying the return shipping fees when returning items to dELiAs. The cost of return shipping will be deducted from the refund amount, unless the return is due to a mistake made by dELiAs or if the item is defective. In such cases, dELiAs will provide a prepaid return label or reimburse the customer for the return shipping fees. To ensure a smooth return process, customers are advised to retain their shipping receipt as proof of return. For further details on dELiAs' return policy and any additional questions, customers can refer to the Returns section on the website or contact the customer service team for assistance.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call dELiAs?

If you need to call dELiAs customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call dELiAs

dELiAs

Find a list of many popular dELiAs questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call dELiAsdELiAs Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!