Zillow Customer FAQ

To delete a duplicate rental listing on Zillow, go to your Zillow Rental Manager dashboard. Find the duplicate listing you want to delete, click on it, and select the option to remove or delete the listing. This will remove the duplicate from Zillow's platform.

If you notice incorrect information in a listing on Zillow, you can report the issue directly from the listing page. Look for an option to "Report a problem" or "Edit listing" to submit the correct details. The listing will be reviewed and updated accordingly.

No, you don't need to close both accounts and start all over. Instead, you can simply transfer any saved homes, searches, and other information from the account you no longer wish to use to the account you'd like to keep. To do this, you can sign in to the account you won't be using anymore, go to "My Zillow," find your saved homes or searches and then send them to your email. After that, you can open the email and save them back into your preferred Zillow account. Unfortunately, Zillow does not currently have a feature that allows for merging two different user accounts automatically.

Yes, if there is an error made on the first verification call, Zillow will typically attempt another call. Their goal is to ensure accuracy, and they are dedicated to resolving any issues that may have occurred initially. However, it's important to check your contact information on Zillow to make sure it's correct so that their call reaches you.

If only two of your property rental pictures are showing on Zillow, it could be due to a glitch or an uploading issue. We recommend checking the following: 1. File type: Your images must be in a compatible format (JPEG, PNG). 2. File size: Each image must be under 5MB. 3. Dimensions: A minimum width of 1024 pixels is required. If your photos meet these requirements, try deleting the current images, clearing your browser cache, and re-uploading the pictures. If the problem persists, there may be a technical issue that needs to be addressed by Zillow.