How Do I Manage My Monthly Mobile Data Usage with XFINITY Mobile?

This article discusses how to manage your Xfinity Mobile data usage. It describes how some apps drain your data, and how to figure out which ones to get rid of. It also provides a chart for the data that common Internet activities uses, so that you can learn new online habits that use less data.

If you keep reaching your Xfinity Mobile data limit every month before the month is over, you need to learn how to better manage your data usage. Read on to learn how you can cut down on the amount of data you use every month.

Get Rid of Apps that Constantly Update

Some apps are constantly updating their information, connecting to the Internet and using up your data, even when you aren't actually using the apps. Multiplayer games and social media apps are particularly guilty of this. To learn which apps are using the most data, follow these instructions:

  1. Go to the Cellular Settings screen.
  2. Swipe up until you can see a list of all the apps installed on your phone.
  3. Find the apps with the highest numbers under them. Remember that MBs are 1,000 times larger than KBs.
  4. If you can stand to go without them, delete those apps.

Change Your Online Habits

You can also change your online habits so you use less data every month. Use this chart to figure out how you are using your data and learn which activities you could reduce enough to get your data usage under control.

  • 1 song, game, or app download: 1 MB to 7 MB
  • 1 minute of watching video media in SD: 4 MB
  • 1 minute of watching video media in HD: 8 to 10 MB
  • 1 social media post with a photo: 100 to 350 KB
  • 1 minute of Internet browsing: 50 to 500 KB
  • 1 minute of streaming music: 0.5 to 1 MB
  • 1 email, no attachment: 15 to 35 KB
  • 1 email, with attachment: 100 to 300 KB

Keep track of your online habits for a few days or a week. Make a note of the length of time or number of times you do each activity on the chart. Add everything up to determine your total data use for each activity. Then you can change down your online habits to get reduce your data use enough to last you to the end of the month.

If you need more help managing your Xfinity Mobile data usage, contact their customer support service. It has phone, chat, help desk, and email support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Manage My Monthly Mobile Data Usage with XFINITY Mobile?

Why does GetHuman Write How-to Guides for XFINITY Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like XFINITY Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Manage My Monthly Mobile Data Usage with XFINITY Mobile? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

XFINITY Mobile

Asked 4 years ago
Updated 2 years ago
Viewed 3,448,529 times
XFINITY Mobile
managing Xfinity Mobile data
reducing Xfinity Mobile data use
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!