What Should I Do If I Never Received a Confirmation Email from Westin Hotels?

Westin Hotels makes it easy to book your room online. Once you choose your room and enter your payment information, you should receive a confirmation email. If you don't receive a confirmation email in your inbox, you can call Westin Hotels customer service or try several online methods to find your room confirmation.

Christian Allen is the editor / author responsible for this content.
Feb 28, 2023

Westin Hotels was founded in 1930 by Severt W. Thurston and Frank Dupar, and there are now over 200 Westin Hotels in more than 30 countries worldwide. In 2023, Westin is now part of the Marriott International family.

Westin is known for providing guests with a luxurious experience, lush amenities and excellent customer service. If you need to know what to do if you never received a confirmation email after booking your stay, read on for more information.

Book a Room Online

Westin Hotels makes it easy to book a room online. All you have to do is go to their website and search when and where you plan to stay. When you've found a room you like, you can reserve it right away online.

During the booking process, you'll be asked for your payment information and afterwards you should receive an email to confirm your booking.

What To Do if You Don't Receive a Confirmation Email

If you don't receive a confirmation email, you can contact Westin Hostels customer service and ask a customer service representative for confirmation of your booking. There are also several online methods you can use to find your confirmation.

Start by checking your spam folder. It's possible that your email provider categorized it as spam by mistake. If it's not in your spam folder, try logging in to your account on the website and make sure that you signed up with your correct email address.

After successfully logging into your account, click the My Trips tab and see if you can view your room confirmation there. If it isn't there, check the method of payment you used to pay for the room and see if the payment has gone through. It may not be confirmed until your payment is successful.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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