How Can I Get a Replacement Share Certificate from Wells Fargo?

To get a replacement share certificate from Wells Fargo, gather all the required information, including your name and/or tax ID number, current address and phone number(s), any additional contact information and the names of all owners on the account. Fill out a request form for each person requesting a replacement share certificate and mail it. You can also request a replacement form by phone and view the status of your replacement share certificate process.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

It's not uncommon for investors to need replacement share certificates from Wells Fargo. Many get lost or damaged, and sometimes your broker will want you to send in the original certificate to give it a new hologram sticker with updated information, such as your address or contact information. In any case, replacing a share certificate is something Wells Fargo wants you to do as quickly as possible because it uses it as an identifier on its books and records.

In this post, you'll learn how to request a replacement share certificate from Wells Fargo.

1. Gather All the Required Information

To order a replacement share certificate, you'll need to gather the following information:

  • The company whose shares you wish to replace.
  • How many shares you ordered. This is usually available on the back of your existing share certificate or in your account records at Wells Fargo.
  • Include the shareholder's name and the number assigned to that person in the company's register of shareholders. You can find this information by logging into your online brokerage account.

2. Fill Out the Request Form

Fill out a request form for the replacement share certificate to begin. You can submit the form you completed by mail or fax.

3. Send in Your Completed Request Form

Mail your completed request form for the replacement share certificate and supporting documentation to Wells Fargo Shareholder Services. Include a self-addressed stamped envelope with sufficient postage for the documents to be returned to you by regular mail or overnight return service.

4. Other Ways To Receive Your Replacement Share Certificate

You can request a replacement share certificate online and pick it up at one of Wells Fargo's branches if you prefer. You can also request a replacement share certificate over the phone.

5. Check the Status of Your Request

You can check the status of your replacement share certificate request online by going to the Wells Fargo website and clicking on Investors. From there, you'll be able to see if Wells Fargo has processed your request. If not, contact Wells Fargo and ask about your missing share certificate status.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Can I Get a Replacement Share Certificate from Wells Fargo?

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Get a replacement share certificate from Wells Fargo
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