What is the process for disputing a charge on my credit card?

Asked 5 months ago
The process for disputing a charge on a credit card typically involves several steps to ensure that the issue is addressed promptly and fairly. First, it is important to review your billing statement and identify the specific charge that you are disputing. Once the charge has been confirmed as incorrect or unauthorized, it is advisable to gather any relevant documentation, such as receipts or correspondence related to the transaction. Next, the individual should log into their Wells Fargo Credit account, as the credit card company usually provides options for disputing charges through their online platform. Many customers may also find that there is a customer service telephone number provided on the back of their credit card or on their billing statement, which can serve as an alternative route for initiating a dispute. Once the dispute has been submitted, Wells Fargo Credit will typically investigate the claim, which may involve contacting the merchant or reviewing transaction records. Customers should monitor their account for updates on the dispute's status, which is usually communicated through their account portal or by mail. For specific guidance, it may be helpful to refer to the current Wells Fargo website, where further details about the dispute process may be available.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 17, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Wells Fargo Credit?

If you need to call Wells Fargo Credit customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Wells Fargo Credit

Wells Fargo Credit

Find a list of many popular Wells Fargo Credit questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Wells Fargo CreditWells Fargo Credit Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!