How Do I Recover My Weight Watchers Account?

When you want to log back into your Weight Watchers account, but your password doesn't seem to be working, you can recover your account by resetting your password. You can reset your password online or through the mobile app. To reactivate an old account, you can log in and update your information to access all Weight Watchers tools.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Weight Watchers is one of the most recognized names in the weight loss industry. With a history of helping over 4.6 million people worldwide, it has been named the best diet program for weight loss by US News and World Report nine years in a row. People who have used Weight Watchers in the past and then regained weight turn to the program again to help get back on track, but what happens if you are having trouble accessing your Weight Watchers account? How do you recover your account? You can reach out to Weight Watchers customer support here for information and assistance, and you can read below on how to recover your account.

Resetting Your Password

If you have forgotten your password or your password is not working, you can reset it. Follow the steps below to reset your password:

From Your Computer

Open Weight Watcher's website in your browser and follow these steps:

  1. Select "Log in."
  2. Click on "Recover your account."
  3. Enter your email address associated with your Weight Watchers account.
  4. Click "Send."
  5. Check your inbox for the reset email from Weight Watchers.
  6. Click the link in the email.
  7. Enter and confirm your new password and hit "Submit."

From the Weight Watchers App

Open the Weight Watchers app on your mobile device and follow these steps:

  1. Touch "Log in" on your screen.
  2. Tap on "Reset Password."
  3. Enter your Username or email address.
  4. Tap on "Next."
  5. Check your inbox for your reset email from Weight Watchers, and click the link in the email.
  6. Enter and confirm your new Weight Watchers password.

Reactivating Your Subscription

If you were a Weight Watchers member in the past and want to rejoin, all you need to do is reactivate your subscription to get access to all the tips and tools Weight Watchers has to offer. To reactivate your subscription, simply log in using your old login credentials (email/Username and password). You can then update your payment information and see which Weight Watchers plan you like the best.

Recovering your Weight Watchers account will help you reach your health and fitness goals by giving you access to all the tools, tips and support Weight Watchers has to offer. For more information and assistance, contact Weight Watchers customer support here.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover My Weight Watchers Account?

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