How Do I Move My Verizon Service to a New Address?
In a nutshell: To relocate your Verizon service, first visit the Verizon website and log in with your credentials. Access the menu in the upper-right corner, click on "Support," and use the search box to find "Move service to new address." Select the "Verizon Home Internet Moving FAQs" link
Introduction
Relocating to a new home? Make sure to move your Verizon service to your new address. Here are the steps you can take to start the process via the website.
What You'll Need
New addressLogin credentials
Go to the Verizon Website
Visit the Verizon website.
Find the Verizon Menu on the Homepage
Locate the menu on the Verizon homepage. You'll spot it in the upper-right corner of the website next to the shopping cart icon.
Open the Verizon Menu
Click on the three horizontal lines to expand the Verizon menu.
Locate the "Support" Link
Browse the menu until you find the "Support" link, which is above "Stores" and below "Contact us."
Go to Verizon's Support Page
Click on the "Support" link. Doing so will direct you to the "Verizon Support" page.
Find the Search Box
Look for the search box on the "Verizon Support" page. It's toward the top and says "How can we help you?" with a magnifying glass icon to its left.
Activate the Search Box
Tap on the search box to activate it. This causes an outline to appear around the box, your phone's keyboard to pop up, and a cursor to blink.
Type the Search Phrase
After tapping on the search box, type "Move service to new address" and press the search button on your phone's keyboard.
Find the Relevant Search Result
After starting your search, you'll go to a page of relevant search results. Since you want to move your Verizon service to a new address, look for the link that says "Verizon Home Internet Moving FAQs."
Go to the "Verizon Home Internet Moving FAQs" Page
Click on "Verizon Home Internet Moving FAQs." This will take you to a page of the same name.
Find the Section That Pertains to Your Situation
There are two primary sections on the "Verizon Home Internet Moving FAQs" page: "Planning your move" and "Already moved." Go to the one that's relevant to your situation.
Read the Information
Read the details within the section. You can do this by tapping on the down-pointing arrow to the right of each question.
Follow the Instructions
Follow the instructions to move your Verizon service to a new address. If you weren't able to change the information, please continue reading.
Call Verizon Customer Support
If you're having difficulty moving your Verizon service to a new address, it's a good idea to contact Verizon customer support. A representative can either change the information for you or guide you on how to do it through your account on your own. Tell them what you've already tried doing to move your Verizon service.
Conclusion
Contact a Verizon customer support representative promptly if you need assistance with moving your service to a new address. This helps prevent any issues, such as a disruption to your service or incorrect charges.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Verizon Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Move My Verizon Service to a New Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.