How Do I Recover a Lost Password or Pin for My Verizon FiOS Account?

This short article will guide you through the steps you need to take in the event that you have forgotten you Verizon FiOS account password or PIN number and need to successfully change it.

As we all know now in days you have to try remembering about a millions passwords just to keep up with you accounts. From having to remember your email password, your computer password, your work password it can all become a lot. Especially if you do not have everything grouped together and written down on a peice of paper somewhere safe. In most case when people are setting up their accounts they do tend to write down and store important password information in a safe place but sometimes we just dont. There are even times when we do remember to do so but even in the scct of doing that we can still end up misplacing the information and not being able to access it when we need to. When these things tend to happen, sometimes it can feel like the end of the world, especially if you were the only person who knew the information to get into the account and now you're stuck.

If you have a Verizon FiOS account then dont worry. Although it may feel frustrating not being to get into your account especially if you have to make a payment on a bill, if you follow the steps listed below successfully you'll be back into your account in no time.


How to Access Your Verizon FiOS Account After Forgetting Your Password

The first thing you want to do if you have forgotten your Verizon FiOS account password is go to Verizon FiOS website as if you were going to log in. When you arrive at the homepage the first thing you want to do is click on account which is located in the drop down sign in menu. Next, instead of logging in you will click on 'forgot your info?'. This will then take you to a page will you will be prompted to enter the telephone number for the account you forgot the password to. After you have entered the number, click on continue and continue to follow all the prompts on the screen until your password reset is complete and you are now able to access your Verizon FiOS account with no problems.

Forgetting Your Verizon FiOS Account PIN Number


If you are having trouble access your account because of a lost PIN number this can easily be access online as well. If you go to Verizon FiOS home page and back into your account you will have the option to reset your Verizon FiOS account PIN. Once it has been successfully completed you will receive a email confirmation. If you have more questions or require further assistance you can reach out directly to Verizon FiOS for support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Recover a Lost Password or Pin for My Verizon FiOS Account?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover a Lost Password or Pin for My Verizon FiOS Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon FiOS

Asked 5 years ago
Updated 4 years ago
Viewed 1,437,508 times
Verizon FiOS
Forgot Verizon FiOS Account Password
Forgot Veriozon FiOS Account PIN Number
Reset verizon FiOS Password

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!