How Do I Remove a Premium Channel on Verizon FiOS?

Verizon FiOS offers its customers numerous channels over its fiber network. Such channels can hurt the pockets of customers, but you can remove some of the premium channels to take control of your cable bill and budget. You may find simple guidelines at the GetHuman website that will help you to navigate Verizon's platform easily and opt-out of the channels that you don't need.

Christian Allen is the editor / author responsible for this content.
Apr 28, 2020

How do I remove a premium channel on Verizon FiOS?

The internet has turned the tables in most industries across the world. It's been incorporated into the telecommunication industry to help businesses to reach out to their customers and deliver excellent customer service. Verizon FiOS is an internet-driven interface that allows its users to download and upload videos, photos, and music files at a high internet speed.

This function allows customers to subscribe to premium TV channels available on the web such as Netflix or HBO. Sometimes you may no longer feel like paying for a particular channel or a premium membership for a channel because the free trial is about to end. Well, have no worries, below are a few steps to guide you along the way.

How do I remove a premium channel on Verizon FiOS?

  1. Log into your Verizon FiOS account

  2. Select a tab reading "TV" in the middle of the screen.

  3. Still in the middle of the page, click on the "add/remove channels" hyperlink.

  4. Your preferred channels are marked via a checkbox on the side, so uncheck whatever TV bundle or channel you no longer want.

  5. Click on the "next" button at the bottom of the page.

  6. Go through your order again, and click on the "next" icon until the process is finished.

How do I cancel an HBO subscription on Verizon FiOS?

Verizon allows you to subscribe to mainstream TV channels such as HBO, Netflix, among many others. HBO has many shows that premium subscribers can enjoy, particularly the recently concluded Game of Thrones. When such a popular show is over, you might find the usefulness of a premium HBO subscription non-existent.

Below are some of the steps you can take to cancel an HBO subscription on Verizon FiOS.

  1. Log or sign in to your Verizon account.

  2. Go to "Subscriptions" or, in other cases, the "Autopay" option.

  3. Click on "HBO."

  4. Press "Cancel."

  5. Confirm after you are done with the process.

Otherwise

If you're experiencing trouble in canceling premium subscriptions on Verizon FiOS, you could contact the customer care team to help resolve your issue. You may also access information on the available deals and packages, how to change your details after relocating, and becoming a new customer as well as internet and TV services technical and residential support services.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Remove a Premium Channel on Verizon FiOS?

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Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Remove a Premium Channel on Verizon FiOS? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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